Network Administrator

Waukegan Public School District 60-posted 24 days ago

Full-time • Entry Level

Waukegan, IL

1,001-5,000 employees

Executive, Legislative, and Other General Government Support

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Waukegan Community Unit School District No. 60 serves nearly 17,000 students in preschool through grade 12 and is located 40 miles from Chicago, Illinois, and 55 miles from Milwaukee, Wisconsin, on the shores of Lake Michigan. The District has one early learning center, 15 elementary schools, five middle schools, and a high school program divided between two 9th - 12th grade campuses. The District encompasses portions of Waukegan, Beach Park, and Park City. The Waukegan Community Unit School District No. 60 has set an ambitious agenda for change, guided by the belief that all children, regardless of circumstances, can achieve at high levels and academic gaps can and will be eliminated with the support of teachers who deliver engaging, relevant, and academically rigorous instruction that excites students and instills a love of learning in them. Collaborates across various departments, including Information Technology, as well as Academic Supports and Programs, Operations, Parents and Students, Safety, and Community. To offer technical assistance across the district as needed for network administration. The Network Administrator - Technical Assistant is directly responsible to the Manager of Network Services for the Information Technology Services Department and indirectly to the Associate Superintendent for Information Technology Services

Perform daily network programming, configuration, installations, monitoring, testing, and troubleshooting for all network infrastructure equipment and software, ensuring reliable day-to-day operation for wide and local area networks, including, but not limited to DHCP, DNS, VLANs, SNMP, CLI, STP, OSPF, scripting, static routing, wireless, and firewall
Perform and coordinate network repairs, including fiber/ethernet cable installation, cable management, and Ethernet port repairs to provide reliable, ongoing access to technology resources;
Perform monthly routine firmware and maintenance upgrades on all network equipment: firewalls, switches, routers, network servers, uninterrupted power supplies (UPS), and wireless access points
Configure and troubleshoot the district's firewalls, remote access protocols, NAT translations, URL internet filtering, ISP routing, security policies, VPN access, decryption processes, and load-balancing solutions. This involves ensuring compliance with the Children's Internet Protection Act (CIPA) and continuously enhancing the district's cybersecurity posture to mitigate vulnerabilities effectively.
Primary network resource for the annual network audit, working with auditors on all aspects of the audit; internal (Active Directory), external (Public IP, Web, VPN), applications (Infinite Campus, Clever), wireless network, social engineering (email phishing, passwords), network segmentation, database security (Oracle, DB MSSQL), device configurations (servers, switches, firewall), network architecture, VoIP security, cloud security (MS365, GDrive), and modem requirements. Collaborating with other district personnel to verify that remediation measures have been implemented to mitigate network risks. Additionally, provide specified IP ranges and/or VLANs to be targeted for penetration testing in accordance with each of the audit parameters.
Collaborating with district's divisions, as a resource assisting with cybersecurity updates, goverend by vendors and/or staff for all network-connected devices (security cameras, solar panels, door systems, student access systems, HVAC, call managers, Halo, etc) to ensure, at minimum, annual updates of firmware are completed, and proper system credentials are in place before deployment of new systems, thereby mitigating risks associated to the network.
Communicate with other district leaders and/or ITS members to ensure that device operating systems are at security compliance levels according to the manufacturer's date.
Conduct a quarterly vulnerability penetration test to identify weaknesses within the network.
Evaluate and resolve network connectivity issues through effective troubleshooting. Collaborate with internal and external stakeholders, vendors, and partners to ensure prompt resolution of problems, including on-site support as needed.
Research and recommend best practices, new technologies, and tools to enhance the district's network and security infrastructure, following NIST and CISA standards.
Perform ongoing design, implementation, and monitoring of all district WAN, LAN, wired and wireless networks, network security measures, and violations, proactively resolving problems and capacity planning;
Performs proof of concept and builds test beds for new deployments to analyze potential network impact.
Proactively monitor network performance and integrity, taking corrective actions on issues with network, internet, wireless connectivity, UPS, VoIP, and other support network services.
Maintain an inventory of all network equipment and applicable software
Prepare, assist, and/or update network documentation including diagrams, topologies, IP subnets, security procedures, service level agreements (SLA), and standard operating procedures (SOP).
Document and escalate when necessary all network-related issues.
Work closely with ITS executives, leaders, staff, and stakeholders in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all of the organization.
Assist in the assignment and completion of all network-related Help Desk requests;
Perform all job-related duties in the safest possible manner.
Support computer assistants and regional technicians with student and staff devices for network connectivity.
Perform other job-related duties as assigned by the Manager of Network Services and/or the Executive Director of Information Technology Services.

Network Certificate and/or Security Certificate (i.e., CompTia, Cisco, N+, CCNA)
Prefer a minimum of 3 years of experience in Networking/Security. (OSI, TCP/IP, VLAN, STP, DNS, DHCP)
Knowledge of switching, routing protocols, wireless networks, and firewalls in a multi-vendor environment.
Prefer knowledge of various systems and services: Apple/Chromebook/Windows, and Active Directory.
Strong communication, organizational, and interpersonal skills with a focus on customer service.
Proficient in Microsoft Office Suite and Google Docs.
High school diploma
Valid Driver's License
Ability to multitask effectively and prioritize strategically
Maintain the highest level of confidentiality at all times
Proven proficiency in network switch setup, security, and maintenance preferred.
Continue professional development to improve technical knowledge

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