Network Administrator

Michigan Broadband Services•Carney, MI

8h•Onsite

About The Position

With offices located in both the Upper Peninsula and Northern Part of Michigan, the Network Administrator at Michigan Broadband Services (MBS) will be responsible for operating and maintaining the ISP and corporate network infrastructure, including core routers, aggregation switches, data center infrastructure, VoIP networks, security systems, and transport networks. You will play a critical role in enhancing the stability and reliability of MBS’s services and operations. You will be tasked with ensuring the stability, security, and performance of our network services, troubleshooting issues, and leading optimization projects. This position requires frequent in-office visits.

Requirements

Bachelor’s degree in network engineering related field, or equivalent work experience.
Proficiency in network routing and switching operation, including VLAN, Trunking, routing protocols is required.
Proven understanding of TCP/IPv4 and IPv6, network hardware, network design/troubleshooting.
Effective verbal and written communications for a diverse range of audiences and settings.
Experience with virtualization, Linux, and Windows operating systems.

Nice To Haves

Preference given for a minimum of two (2) years’ experience in the telecommunications industry.
Experience with operating, provisioning, and maintaining PON, DSL, Active Ethernet access networks preferred.
Experience with Juniper routing and switching, SONET, and DWDM Core and Transport networks preferred.
Experience with Metaswitch, Ribbon, SIP, and other voice technologies and platforms preferred.

Responsibilities

Design & Deployment: Participates in design, installation, and operation of all voice, video, data, core and FTTH network and server infrastructure within the service provider network.
Network Monitoring: Continuously monitor network performance and resolve issues to maintain optimal performance, network capacity, and uptime.
Research, evaluate, and recommend telecommunication equipment/appliances to support growth and enhance existing systems processes, and the development of new products and services for MBS and its subscribers.
Monitor network link capacity and forecast areas for future expansion.
Network Troubleshooting: Troubleshoot broadband systems to include routing/switching equipment, transport equipment, DHCP, DNS & DDOS servers and IP voice switching equipment.
Security Management: Implement and uphold network security measures in collaboration with IT Management, including firewalls and VPNs, to protect network integrity.
Collaboration: Work with the IT team and contracted resources to the develop and execute network improvements and optimization initiatives.
Documentation: Maintain thorough documentation of network configurations, changes, and standard procedures.
Performance Testing: Conduct network performance tests and participate in capacity planning to ensure scalability, including software upgrades, while considering and mitigating customer impact.
Technology Updates: Stay abreast of the latest networking technologies and industry trends to inform strategic decisions and to provide leading edge products and services to MBS’s customers.
On-Call Support: Participate in the on-call rotation and escalations for after-hours network support, including outages.