Network Administrator

Phoenix American Warranty Company Inc • Miami, FL

4d

About The Position

The Network Administrator will be responsible for ensuring the efficient operation, configuration, and maintenance of the organization's network infrastructure.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 3+ years of experience in network administration or similar IT infrastructure role.
• Proven experience in network administration and troubleshooting.
• Proficiency in Azure, AWS, VMWare vCenter, and Windows Server 2022.
• Strong knowledge of network protocols (VLAN, DHCP, DNS, VoIP, etc. ).
• Experience with VoIP platforms and call processing systems.
• Ability to automate tasks and document processes effectively.
• Strong problem-solving skills and ability to work under pressure.
• Excellent communication skills to provide updates and support to users and management.
• Availability to address urgent issues outside of regular working hours.

Responsibilities

• Configure, troubleshoot, and support wired and wireless networks to ensure seamless connectivity.
• Support transmission/transport mediums such as VPNs, dedicated circuits, broadband, and collaborate with public carriers and circuit providers to deliver network services.
• Configure, troubleshoot, and support Azure and AWS networking to maintain cloud infrastructure.
• Manage VMWare vCenter at the Co-location, ensuring optimal performance and reliability.
• Configure and maintain network protocols and services including VLAN, AP, DHCP, DNS, VoIP, and others.
• Support VoIP platforms including vPBX/ACD, IVR, gateways, soft switches, SIP, and call processing.
• Ensure compliance with data backup policies by meeting RTO and RPO requirements.
• Perform BC/DR simulations and ensure endpoint recovery processes are effective.
• Pre-configure and stage equipment for deployment to remote users, ensuring readiness and functionality.
• Configure and troubleshoot Windows Server 2022 services such as DNS, DHCP, Active Directory, and Group Policy.
• Document configurations and changes to maintain accurate records of the network environment.
• Troubleshoot and replace legacy network equipment as necessary to maintain system efficiency.
• Automate repetitive tasks such as endpoint updates and security patches, creating documentation for future reference.
• Assess operating system and security configurations for IT product initialization and deployment.
• Provide updates and feedback to users and management regarding issue resolution efforts.
• Support remote users to ensure their connectivity and productivity.
• Respond to issues or outages outside of normal hours with flexibility and availability.
• Perform other duties as assigned by the I.T. Director and management personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level