Network Administrator I

Financial Statement Services, Inc • Lincoln, RI

62d • $72,000 - $76,000 • Onsite

About The Position

Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We are currently looking for a Network Administrator I to join our team in Lincoln, Rhode Island. This role is responsible for assisting with the configuration, monitoring, and basic administration of local and wide area networks (LAN/WAN), user accounts, and desktop systems. The position serves as the first line of technical support for end users, helping to resolve hardware, software, connectivity, and access issues. This is a full-time, on-site position Monday-Friday.

Requirements

• High School Diploma required. Bachelor of Science Degree in either Computer Science, MIS, or IS preferred.
• 3-5 years of experience in a network administration role.
• Fundamental to Intermediate level of knowledge in network administration.
• Fundamental to Intermediate level of understanding of network security principles.
• Intermediate level of knowledge in Office365 Suite.
• Intermediate level of knowledge in desktop troubleshooting and support practices.
• Intermediate understanding of Teams and SharePoint administration.
• Proficient with Microsoft Operating Systems (Win10+, Server 2016+).
• A working knowledge of MS Active Directory Services/Group Policy/Permissions.
• Must demonstrate strong interpersonal, organizational, attention to detail and multi-tasking skills, and effective written and oral communication skills.
• Must work effectively, independently and with all levels of employees.
• Must exhibit a strong customer service philosophy and attitude and maintain a high level of confidentiality.

Nice To Haves

• Certifications by Microsoft, Cisco, and/or Comp TIA highly preferred.
• Experience with cloud platforms and AWS a plus

Responsibilities

• Manage and maintain Active Directory users/groups/permissions/roles.
• Manage and maintain company’s Office365 environment.
• Monitor all system resources using tools such as PRTG and attend to/escalate critical issues.
• Maintain, configure, test, and document companywide backup processes using Veeam Backup and Replication Suite.
• Add, remove, and change authorities for network users for internal applications.
• Resolve problems reported by end users for local and wide area networks, personal computers, and networking equipment (switches, routers, etc.)
• Respond to the needs and questions of network users concerning their access to resources on the network and/or the operation of various software programs.
• Respond to assigned help desk support tickets through ticketing software in an efficient and timely manner.
• Respond to security incident tickets provided to us by our MSSP.
• Apply routine operating system, firmware, and application updates across networked systems under direction from senior IT staff; ensure patching follows security policies and change management procedures.
• Assist in monitoring and maintaining endpoint security tools (e.g., antivirus, EDR, Windows Defender), escalating threats or anomalies as needed.
• Maintain accurate records of network devices, hardware, and software inventory using centralized asset management systems.
• Assist in configuring and supporting VPN clients and remote desktop access solutions.
• Additional duties as assigned or requested.

Benefits

• Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you’re not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future.
• Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families.
• 401(k) & Roth + Employee Stock Ownership Plan
• Medical, Dental, Vision & Life Insurance
• Vacation, sick leave and paid holidays – including your birthday!
• Employee Assistance & Care Programs
• Additional perks & employee award programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees