Network Administrator Co-op (July-December)

Verndale • Boston, MA

3h • Remote

About The Position

Reporting to the Director of Infrastructure, the network Administrator provides setup and support for internal Verndale employees. This includes supporting internal servers, and workstations, etc.

Requirements

• Bachelor's Degree Candidate in Computer Science, Computer Engineering, MIS, CIS or related field
• Experience configuring and troubleshooting servers, PCs, routers, switches, firewalls, wifi access points.
• PC/Mac application experience
• Ability to learn quickly as you go (examples include Office365, Slack, Zoom)
• Must be familiar with fundamental operations concepts such as change control, importance of good documentation and problem ownership.
• Good knowledge of security fundamentals.
• Ability to work independently.
• Good verbal and written communication skills.
• Proven ability to work effectively in a team environment.
• Must be able to handle the demands of a fast-growing company and provide direction to other functional departments in the area of improving infrastructure operations.

Responsibilities

• Fulfill internal network support requests on a daily basis.
• Respond to IT Help Desk incidents internally from Verndale employees
• Respond to security alerts
• Monitor systems/networks and validate alarms from monitoring tools, administering first-level troubleshooting and support, providing confirmation of issues and events.
• Perform written and verbal turnover of open issues/upcoming maintenance.
• Upgrade and maintain Verndale employee laptops and software.
• Troubleshoot hardware and network outages; including investigating network issues, escalating problems to vendors and/or service providers as needed, performance tuning, etc.
• Install and implement security programs.
• Disaster recovery planning and execution.
• Maintain inventory of IT assets and services.
• Other responsibilities as assigned.

Benefits

• Regular training and professional development to move careers forward.
• Generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
• Top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
• Support a healthy work/life balance.
• Fully remote enabled and embrace the evolving definition of the workplace

What This Job Offers

• Career Level: Intern
• Number of Employees: 1-10 employees