NetSuite Sr. Project Manager - ERP

Oracle

About The Position

The Senior Project Manager will be primarily responsible for managing the delivery of Oracle NetSuite Professional Services implementations of the Oracle NetSuite application, including but not limited to complex, multi-workstream programs which could include Oracle NetSuite ERP as well as other Oracle NetSuite products, integrations, and third-parties. Under the guidance of the Oracle NetSuite delivery methodology and established PMO standards, this role drives engagements to scope, time, and budget - all while ensuring the highest degree of customer satisfaction and business outcomes. The Senior Project Manager is a key player in leading, tracking, and communicating project and program progress as well as ensuring quality delivery. This includes planning customer-specific engagements, leading business requirements development, review and signoff, orchestrating configuration, data migration, integrations, customization, multi-workstream planning and alignment, controlling scope, driving organizational change when needed, and ensuring timely resolution of discrepancies and project roadblocks. The Senior Project Manager will lead multiple concurrent projects and work with a number of resources and stakeholders across a matrixed, often global environment. From initiation through completion, the Senior Project Manager will construct, present, and secure signoffs on key deliverables such as program kickoff presentations, integrated project plans and WBS, regular status reports, risk and issue logs, cutover plans, and change orders when required. They will facilitate planning sessions and governance forums (e.g., steering committees) throughout the project lifecycle. Critical to success will be setting and managing expectations regarding project scope, the Oracle NetSuite delivery model, collaborator roles and responsibilities, timelines, critical issue and organizational change processes, communication, risk management, and multi-workstream orchestration.

Requirements

Outstanding client-facing skills with a history of building extraordinary relationships with clients, colleagues, third parties, and demonstrated C-level engagement.
Ability to handle a variety of projects simultaneously; adapts quickly—manages multiple deadlines and challenging priorities in a fast-paced, constantly evolving environment.
Strong communication and interpersonal skills, including experience delivering presentations and managing meetings via web conferencing to diverse stakeholder groups.
Strong influencing and negotiation skills with diverse stakeholder groups.
Very strong organizational skills and attention to detail.
Exceptional critical issue and risk management skills, including timely mitigation, escalation and resolution.
Thrives in ambiguity; structures unformed problems, clarifies priorities, and drives decisions with incomplete information.
Demonstrates thoughtfulness and excellent judgment when selecting methods and techniques for achieving project success.
Independently organizes and performs required work with minimal guidance, direction, and follow-up.
Ability to forecast work accurately, proactively manage workload, and assist project teams and customers with doing the same.
Excellent teamwork skills; works effectively as part of multiple, varied project teams and demonstrates genuine commitment to team success.
Takes initiative and ownership. Proactive, passionate about results, with a solution-focused approach and can-do demeanor in all aspects of project delivery.
Strong background in project management, including experience developing work-breakdown structures and project plans, most notably in Microsoft Project.
Strong client management skills and the ability to work with customers to develop and manage an implementation plan, including governance and benefits realization.
Hands-on vendor/partner management experience with SDN and localization providers (tax, payments, EDI, logistics, country localizations), including SOWs, SLAs, and escalations.
Contributes to continuous improvement through data and feedback loops, embracing rapidly evolving ways of working within established frameworks and practices.
Implementation experience with Oracle NetSuite ERP as well as other Oracle NetSuite applications, and a solid understanding of integration, data migration, customization, and related ERP implementation principles; SuiteScript/SuiteTalk/REST and middleware/iPaaS coordination experience a plus.
Formal Project Management methodology training with significant practical use; certifications such as Project Management Professional (PMP) are a plus.
8–10+ years of cumulative relevant experience, including 4+ years of NetSuite ERP project/program management; domain exposure to Business Services, such as Consulting and ITVARs, preferred.
Willingness to travel 25 - 50% depending on the busioness need and requirement .

Nice To Haves

Experience delivering analytics programs with NetSuite Analytics Warehouse (or comparable data warehouse/BI), including data pipelines, modeling, security/roles, and dashboard delivery a plus.

Responsibilities

Managing the delivery of Oracle NetSuite Professional Services implementations of the Oracle NetSuite application
Driving engagements to scope, time, and budget
Ensuring the highest degree of customer satisfaction and business outcomes
Leading, tracking, and communicating project and program progress
Ensuring quality delivery
Planning customer-specific engagements
Leading business requirements development, review and signoff
Orchestrating configuration, data migration, integrations, customization, multi-workstream planning and alignment
Controlling scope
Driving organizational change when needed
Ensuring timely resolution of discrepancies and project roadblocks
Leading multiple concurrent projects
Constructing, presenting, and securing signoffs on key deliverables
Facilitating planning sessions and governance forums
Setting and managing expectations regarding project scope, the Oracle NetSuite delivery model, collaborator roles and responsibilities, timelines, critical issue and organizational change processes, communication, risk management, and multi-workstream orchestration