NetSuite Administrator (PRIMELINE)

S&S Activewear LLC•Chicago, IL

4d•$80,000 - $100,000

About The Position

We are seeking a skilled NetSuite Administrator to join our Software Engineering department. This role will be responsible for managing day-to-day NetSuite requests including troubleshooting systems currently integrated with NetSuite, new fields, workflows, troubleshooting user issues and collaborating with the team new project processes and integrations.

Requirements

4+yearsfunctioning as a NetSuite Administrator
Proficiency in supporting NetSuite including Sales Orders, Fulfillments, Inventory, AR, AP and Purchasing.
Experience in owning a support ticket queue with focus on metrics, Fresh Service experience a plus.
Ability to extend NetSuite functionality using Suite Suite Flow and Suite Talk focus to mizations and integration purposes.
Experience using Atlassian and Asana preferred.
Excellent problem-solving skills with the ability to analyze complex system issues and develop effective solutions.
Strong critical thinking skills with the ability to balance strategic goals and immediate delivery needs.
Effective communication skills a collaborative mindset to interact with stakeholders and business users.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Familiarity with Agile/Scrum development methodologies.

Nice To Haves

Familiarity with warehouse and factory environments area plus.
Experience in owning a support ticket queue with focus on metrics, Fresh Service experience a plus.
Experience using Atlassian and Asana preferred.

Responsibilities

Oversee the configuration and maintenance of the NetSuite ERP system, ensuring it operates efficiently and meets the organization’s requirements.
Tailor the NetSuite interface to fit specific business processes, including the ability to work closely with business teams to develop dashboards, searches, reports and workflows.
Manage user and technical issues between integrated systems (i.e. MS, Tax System, Credit Card Processing system).
Provide technical support to business users when needed.
Identify, trouble shoot and resolve technical issues promptly.
Work with various business teams to learn processes and help define, recommend and enforce those processes.
Document processes, configurations, and best practices for internal knowledge sharing.