Neighborhood Scheduling Coordinator

St. John's Senior Servi•Rochester, NY

23h

About The Position

The Neighborhood Coordinator helps keep the neighborhood running smoothly and seamlessly by overseeing daily scheduling of staff shifts, communicating with household staff on the day’s events, and ensuring excellent customer services to residents, family, visitors and employees.

Requirements

High school degree or GED required
Strong computer and communication skills
Desire to interact with residents and care for their needs
Willingness to embrace and exemplify St. John’s Brand Characteristics
Technical competence in MS Word, excel, email, scheduling software, and EMR, Mail Mergers moderate computer skills needed
Excellent phone skills and communication skills with various people who have various needs
Clerical and organizational skills
Coordination and teamwork with other neighborhoods

Nice To Haves

BS in healthcare management or similar field preferred
Scheduling in health care experience preferred

Responsibilities

Maintain daily oversight of the neighborhood staff schedule, ensure posting of daily staffing 7 days/week.
Manage open shifts through scheduling software and in coordination with other Neighborhood Coordinators, under the direction of the Nursing Administration Coordinator
Communicate staffing and scheduling needs to neighborhood nurses and shahbazim, continually reviewing and updating the neighborhood schedules.
Cover on-call for staffing and scheduling for the neighborhood or the facility, as assigned.
Process weekly payroll in preparation for Neighborhood Administrator approval
Be an active participant in the Small Homes philosophy.
Maintain records of staff inservice attendance if assigned to do so by the Neighborhood Administrator.
Prepare and/or distribute various data lists and documents as requested by the Neighborhood Administrator or Nursing Administration
Assist with hiring and supervision of nursing float staff.
Schedules nursing float staff; makes decisions on where they are needed and instructs them to go to that floor.
Monitors attendance and performance of nursing float staff, with assistance and oversight from ADON or DON.
Help with other duties as needed that support the Core Team to fulfill St John’s Brand Characteristics.