NCIC Specialist I - Dallas Police (Civil Service)

City of Dallas•Dallas, TX

10d

About The Position

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community. Job Summary Under direct supervision, responsible for entry level tasks maintaining the National Crime Information Center (NCIC) database. This position plays a crucial role in aiding law enforcement by ensuring critical information is accurately recorded and readily accessible in computerized systems. Job Description Overview The National Crime Information Center Specialist I enters and retrieves computerized information from the National Crime Information Center (NCIC) database, verifies and validates data to ensure it meets NCIC standards and protocols, and serves as a communication point for both external and internal law enforcement agencies. Maintains records for accuracy and NCIC policies, state and federal regulations, and security procedures.

Requirements

High School Diploma or GED.
Two (2) years of general office administration or data entry experience.
Must obtain NCIC/TCIC/CJIS full access certification during the probationary period and renew the certification every year.
Must be able to obtain Basic Telecommunicator License from Texas Commission on Law Enforcement (TCOLE) within one (1) year of employment.
Must be able to successfully complete Dallas Police Communications Division On-the-Job training.
Must be a United States citizen.
Must pass an intensive background investigation and drug test.
No Felony or Class A Misdemeanor convictions or current Class A or B deferred adjudications.
No Class B Misdemeanor convictions within the last ten (10) years.
No family violence convictions.
Attention to detail and accuracy when entering and verifying data as crucial skills.
Technical familiarly with computer systems.
Knowledge of correct grammar, spelling, and punctuation.
Ability to learn, understand NCIC policies, procedures, and standards.
Ability to effectively communicate with law enforcement personnel both and external internal stakeholders.
Ability to troubleshoot and resolve issues quickly and efficiently.
Strong understanding of the importance of maintaining confidentiality and security of sensitive information.
Ability to efficiently manage time to handle multiple tasks and meet deadlines.
Ability to attend to routine tasks and check paperwork for accuracy and errors.
Ability to works days, nights, weekends, and holidays, as needed.

Responsibilities

Accurately enters, modifies, cancels, and validates confidential data.
Communicates and coordinates information to internal/external law enforcement agencies.
Coordinates the notification of DPD, federal, state, local and tribal criminal justice agencies regarding time sensitive information that is vital to officer safety through the National Law Enforcement Telecommunications System (NLETS).
Verifies, validates, and maintains records of criminal histories, warrants, stolen property, missing persons, and other relevant data.
Adheres to NCIC policies, state and federal regulations and security protocols.
Generates and distributes reports as required by law enforcement agencies.
Receives, processes, and completes requests for hit confirmations for law enforcement agencies on hot files within specific time limits set by NCIC and state policies and procedures.
Enters County warrants and protective orders as needed for immediate dissemination to internal and external law enforcement agencies.
Prepares and maintains various logs.
Performs other work as assigned.