Navigator- Urpg Care

United Regional•Wichita Falls, TX

29d

About The Position

Summary of Essential Functions Coordinates care efforts for a safe, effective, efficient and patient centered transition along the health continuum. Supports, guides, and empower patients and their caregivers toward optimal care outcomes. Educational Requirements High school diploma or equivalent. Graduate of an accredited school of nursing. Must be able to communicate effectively in English, both verbally and in writing. Licenses, Certifications and Professional Experience Registration with the Board of Nursing for the State of Texas as RN preferred OR may be licensed with the Board of Nursing for the State of Texas as LVN with strong clinical and hospital experience. CPR Certification. Previous Care Coordination experience preferred. Must have current class “C” driver’s license (State of Texas) and be capable of driving a manual transmission vehicle. Knowledge/Skills/Abilities Ability to deal with staff, physicians, visitors, patients and the public in a tactful and pleasant manner Must work harmoniously in a team setting Must be organized, a self-starter and must have an eye for detail and accuracy Uses independent judgment and strong critical thinking skills Must have good working knowledge of computer systems with emphasis on Word, Excel, billing systems and other programs related to the position. Ability to operate basic office equipment such as telephones, computers, fax and copy machines Must remain insurable under liability insurance policy, i.e. over age 21 and no moving violations. Possess the manual dexterity to safely operate a motor vehicle. Physical Requirements Full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Lifting and carrying items weighing up to 25 pounds. Corrected vision and hearing to normal range. Extended periods of sitting and/or walking depending on specific duties. Duties and Responsibilities Collaborates with appropriate staff to provide coordinated transition of care across the healthcare continuum. Works closely with the health care team to coordinate seamless care for patents customized to their individual situations and needs. Evaluates and documents status and follows patient progress through phone calls, test results and care plan preparation. Calls patients to review medication adherence, daily functioning, answers questions, and assess social support needs. Facilitates timely referrals and fosters positive relations with community providers. Coordinates with home and community based service providers. Works in conjunction with primary care physician to develop and update a comprehensive care plan to address patient health needs. Multitasks and prioritizes effectively to manage a high volume of patients. Establish collaborative partnerships with patients and families to assist them in examining patterns of their health care needs and decisions, lifestyle choices and utilization of resources that affect their health. Ensure follow up of identified barriers/issues to resolve issues that may negatively impact the patient’s ability to self-manage at home. Utilize professional and community knowledge to obtain resources in the most cost effective manner to best meet the patient’s developmental, physical, psychosocial, environmental, spiritual, cultural and financial needs. Participate in the development of disease management strategies and measurement of patient outcomes. Provide home visits to patients as needed. Performs all other tasks/responsibilities as necessary.

Requirements

High school diploma or equivalent.
Graduate of an accredited school of nursing.
Must be able to communicate effectively in English, both verbally and in writing.
Registration with the Board of Nursing for the State of Texas as RN preferred OR may be licensed with the Board of Nursing for the State of Texas as LVN with strong clinical and hospital experience.
CPR Certification.
Must have current class “C” driver’s license (State of Texas) and be capable of driving a manual transmission vehicle.
Ability to deal with staff, physicians, visitors, patients and the public in a tactful and pleasant manner
Must work harmoniously in a team setting
Must be organized, a self-starter and must have an eye for detail and accuracy
Uses independent judgment and strong critical thinking skills
Must have good working knowledge of computer systems with emphasis on Word, Excel, billing systems and other programs related to the position.
Ability to operate basic office equipment such as telephones, computers, fax and copy machines
Must remain insurable under liability insurance policy, i.e. over age 21 and no moving violations.
Possess the manual dexterity to safely operate a motor vehicle.
Full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
Lifting and carrying items weighing up to 25 pounds.
Corrected vision and hearing to normal range.
Extended periods of sitting and/or walking depending on specific duties.

Nice To Haves

Previous Care Coordination experience preferred.

Responsibilities

Collaborates with appropriate staff to provide coordinated transition of care across the healthcare continuum.
Works closely with the health care team to coordinate seamless care for patents customized to their individual situations and needs.
Evaluates and documents status and follows patient progress through phone calls, test results and care plan preparation.
Calls patients to review medication adherence, daily functioning, answers questions, and assess social support needs.
Facilitates timely referrals and fosters positive relations with community providers.
Coordinates with home and community based service providers.
Works in conjunction with primary care physician to develop and update a comprehensive care plan to address patient health needs.
Multitasks and prioritizes effectively to manage a high volume of patients.
Establish collaborative partnerships with patients and families to assist them in examining patterns of their health care needs and decisions, lifestyle choices and utilization of resources that affect their health.
Ensure follow up of identified barriers/issues to resolve issues that may negatively impact the patient’s ability to self-manage at home.
Utilize professional and community knowledge to obtain resources in the most cost effective manner to best meet the patient’s developmental, physical, psychosocial, environmental, spiritual, cultural and financial needs.
Participate in the development of disease management strategies and measurement of patient outcomes.
Provide home visits to patients as needed.
Performs all other tasks/responsibilities as necessary.