As a Navigator RN, you will provide expert nursing guidance and support to patients as they navigate complex healthcare journeys. Every day you will assess patient needs, educate on treatment options, coordinate care across multiple providers, and facilitate access to resources, acting as a central point of contact. To be successful, you will demonstrate strong clinical knowledge, exceptional communication and problem-solving skills, and a compassionate, patient-centered approach to ensure seamless and informed care. Educate patients about their diseases, treatment, and side effects of treatment and how to manage them. Provide clinical resources – where to seek a second opinion, treatment or testing that may not be available locally, and how to access reliable sources of information. Assess patients for psychosocial distress and referral to a medical social worker or counselor if more intensive support is needed. Answer questions as appropriate and serve as a liaison to the physician for additional questions and concerns. Address tangible barriers to care such as finances, housing, transportation, childcare, prescription costs, and much more. They refer patients to the appropriate contact, such as a social worker. Ensure any health information provided is accessible: this may include securing documents printed in the patient’s own language or arranging for a certified medical interpretation, either in-person or by phone/video conference.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed