National Strategic Account Manager

Hayward IndustriesCharlotte, NC
2d

About The Position

Hayward Holdings Inc. (NYSE: HAYW) is the largest manufacturer of residential swimming pool equipment in the world, with a growing presence in the commercial pool market. Headquartered in Charlotte, North Carolina, Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heaters, automation, lighting, and energy solutions. We are seeking a National Strategic Accounts Manager to lead our enterprise portfolio of the company’s largest and most complex customers. This is a senior leadership role with director-level scope, responsible for setting strategic direction, establishing executive governance, and driving coordinated cross-functional execution across multi-state platform accounts. This role owns Hayward’s strategic accounts coverage model and outcomes, ensuring profitable growth, share protection, enterprise conversions, and long-term executive alignment.

Requirements

  • 10+ years of experience in national accounts, strategic accounts, or enterprise B2B sales leadership.
  • Proven ability to influence executive stakeholders across multi-location or platform-based organizations.
  • Strong commercial acumen, including pricing, margin management, and enterprise negotiations.
  • Demonstrated cross-functional leadership and operating cadence ownership.
  • Experience managing large, complex account portfolios with national scope.
  • High travel capability (70–80%).
  • Strong CRM discipline and data-driven management approach.

Nice To Haves

  • Experience in building products, technical B2B, channel sales, or related industries
  • experience developing account managers and scaling strategic coverage models

Responsibilities

  • Own strategy, growth plans, and governance for a national portfolio of large dealer groups, builder platforms, and private equity-backed operators.
  • Serve as the executive point of contact for top-tier customers and lead quarterly business reviews.
  • Drive enterprise conversion initiatives, national agreements, and standardized product placement.
  • Lead complex negotiations while protecting margin and program integrity.
  • Partner cross-functionally with Sales Operations, Customer Service, Marketing, Product, Technical Support, Quality, and Engineering to ensure consistent execution.
  • Establish forecasting discipline, pipeline management, and account planning standards.
  • Capture and translate customer insights into measurable improvements across the organization.
  • Coach and develop Strategic Accounts Managers as the portfolio scales.
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