National Sales Manager (NSO)

Human Resources•Irvine, CA

11d•$110,000 - $125,000•Remote

About The Position

The National Sales Manager is a senior-level seller within Pacific Hospitality Group’s National Sales Office (NSO), responsible for driving and securing group revenue across the Meritage Collection portfolio, including Meritage Resort and Spa, Pasea Hotel & Spa, DENŪ Hotel & Spa, Hotel Viata, and Koʻa Kea Resort on Poipu Beach. This position carries individual revenue goals for each property and is accountable for proactive solicitation, account development, and closing group business within assigned market segments. The role supports the NSO model by combining centralized portfolio strategy with focused in-market execution. The ideal candidate brings experience selling luxury group business, managing complex multi-property opportunities, and cultivating long-term client relationships. This is a remote position requiring residence in the Midwest, with regular travel to assigned properties and client markets.

Requirements

5+ years of hotel or resort group sales experience required; national or multi-property sales experience strongly preferred.
Proven success selling to assigned market segments such as Corporate, Association, Education, and SMERF.
Strong negotiation, presentation, and closing skills.
Ability to manage complex sales cycles across multiple destinations.
Solid understanding of luxury hospitality service standards and group sales operations.
Proficiency in Delphi, CVENT, CRM platforms, and Microsoft Office.
Must reside in Midwest.
Ability to travel regularly to assigned properties and client markets.
Flexible schedule to accommodate client needs, industry events, and business demands.

Nice To Haves

Bachelor’s degree in Hospitality, Business, or related field preferred.

Responsibilities

Proactively solicit new group business across assigned PHG properties through national account prospecting, networking, and strategic outreach.
Develop and execute national sales strategies to achieve or exceed group revenue targets across the portfolio.
Identify opportunities to place business strategically across multiple destinations based on client needs, seasonality, and property strengths.
Leverage market intelligence, client data, and industry trends to uncover new revenue opportunities.
Upsell guestrooms, meeting space, food & beverage, and experiential offerings to maximize profitability.
Build and maintain long-term relationships with national accounts, third-party partners, and key decision-makers.
Serve as a trusted advisor by delivering tailored, multi-property solutions aligned with client objectives.
Conduct sales presentations, client meetings, site inspections, and familiarization trips across portfolio properties.
Maintain consistent communication to drive repeat business and long-term partnerships.
Represent Pacific Hospitality Group and assigned properties at national and regional trade shows, conferences, and industry events.
Participate in sales blitzes, community initiatives, and professional organizations to expand PHG’s national presence.
Travel as needed to support client engagement, property visits, and business development efforts.
Respond to RFPs, prepare proposals, negotiate contracts, and secure group bookings across the portfolio.
Collaborate closely with on-property sales teams, Directors of Sales, Revenue Management, and Marketing to ensure alignment.
Participate in pre-convention meetings and support smooth transition from sales to operations.
Act as a liaison between national accounts and property teams to ensure a seamless client experience.
Maintain accurate and detailed client and prospect data within sales systems (e.g., Delphi, CVENT, CRM platforms).
Prepare internal booking reports, forecasts, and sales activity updates.
Attend business review meetings, sales strategy sessions, and ongoing training.
Provide insights to support pricing strategy, demand patterns, and portfolio optimization.