National Imaging Network Manager, Provider Partnerships

Scan.com•Atlanta, GA

5d•$80,000 - $110,000•Hybrid

About The Position

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. We're doing diagnostics differently, with solutions tailored to both patients and providers, all backed by our technology and world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers. We’re looking for a National Imaging Network Manager at an exciting time - we’ve successfully launched multiple platforms and products, raised over $70m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY. WHAT YOU WILL BE GETTING INVOLVED IN: This role is the clinical heartbeat of our partner network. Sitting within the Network Operations team and reporting to the Head of Network Operations, you are the primary owner of imaging center relationships the moment a contract is signed. You serve as the vital bridge between our contracting team and daily operations, ensuring that new partners not only join the network but also thrive within it. You will lead onboarding, drive engagement, and manage Single Case Agreements (SCAs) to ensure no patient is left without a diagnostic solution. As a scale-up business, you can expect your role to develop over time. Here are some of the types of things you could be getting involved in: Implementation Leadership: Leading the transition of imaging centers from "newly contracted" to "fully operational" alongside our implementation and credentialing squads. Portfolio Management: Serving as the day-to-day point of contact for a national roster of partners, tracking their progress and resolving operational blockers. Strategic Troubleshooting: Resolving complex issues across scheduling, billing, and referral workflows to keep the network running smoothly. Market Expansion (SCAs): Negotiating and executing Single Case Agreements in non-contracted markets to maintain patient access and testing new territories for expansion. Performance Reviews: Conducting regular business reviews to assess partner health, satisfaction, and opportunities for deeper collaboration. Data Integrity: Managing provider rosters and internal system updates to ensure our patient-facing directories are 100% accurate.

Requirements

Healthcare Network Savvy: You have a strong background working with imaging centers, radiology groups, or outpatient provider networks.
Negotiation Skills: You are comfortable negotiating Single Case Agreements (SCAs) and understand the nuances of healthcare pricing.
Project Management Mindset: You can juggle a large, complex portfolio of accounts without letting the small details (or the big deadlines) slip.
Credentialing & Workflow Knowledge: You understand how provider credentialing and network operations intersect to create a great patient experience.
Proactive Communication: You are a relationship-builder who can coordinate across internal teams and external stakeholders with ease.
Tech Literacy: You are proficient in managing data within contract management systems and Google Workspace.

Responsibilities

Leading the transition of imaging centers from "newly contracted" to "fully operational" alongside our implementation and credentialing squads.
Serving as the day-to-day point of contact for a national roster of partners, tracking their progress and resolving operational blockers.
Resolving complex issues across scheduling, billing, and referral workflows to keep the network running smoothly.
Negotiating and executing Single Case Agreements in non-contracted markets to maintain patient access and testing new territories for expansion.
Conducting regular business reviews to assess partner health, satisfaction, and opportunities for deeper collaboration.
Managing provider rosters and internal system updates to ensure our patient-facing directories are 100% accurate.