National Director of Channel Programs - Remote (Telecom)

AireSpring•Atlanta, GA

7d•Remote

About The Position

Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Key Responsibilities: • Develop and execute a national strategy for channel programs that aligns with the company’s business goals. • Lead, manage, and expand the channel partner ecosystem, including recruiting, onboarding, and enabling new partners. • Design and implement programs that drive revenue growth and improve partner performance, including training, sales support, and incentives. • Collaborate with cross-functional teams including sales, marketing, and product development to ensure alignment of channel strategies with business objectives. • Monitor channel performance, analyze results, and report on KPIs to ensure programs are driving optimal results. • Foster strong relationships with key channel partners, providing ongoing support and guidance to maximize performance. • Ensure that all channel activities and processes comply with industry standards, including SOC2, ensuring the security of data and privacy compliance. • Provide leadership and guidance to channel teams, ensuring resources are effectively allocated and team goals are met. • Handle other tasks as requested by management.

Requirements

Proven experience in channel program management, with a strong background in telecom sales and partnerships.
Strong leadership skills and experience managing teams.
In-depth understanding of telecom products, services, and market dynamics.
Ability to develop and execute strategic plans that drive partner success and business growth.
Excellent communication, negotiation, and presentation skills.
Experience with sales tracking tools, CRM systems, and performance management.
Strong problem-solving abilities and the capacity to handle complex challenges with a strategic mindset.
Ability to work in a fast-paced, dynamic environment and lead remote teams.

Responsibilities

Develop and execute a national strategy for channel programs that aligns with the company’s business goals.
Lead, manage, and expand the channel partner ecosystem, including recruiting, onboarding, and enabling new partners.
Design and implement programs that drive revenue growth and improve partner performance, including training, sales support, and incentives.
Collaborate with cross-functional teams including sales, marketing, and product development to ensure alignment of channel strategies with business objectives.
Monitor channel performance, analyze results, and report on KPIs to ensure programs are driving optimal results.
Foster strong relationships with key channel partners, providing ongoing support and guidance to maximize performance.
Ensure that all channel activities and processes comply with industry standards, including SOC2, ensuring the security of data and privacy compliance.
Provide leadership and guidance to channel teams, ensuring resources are effectively allocated and team goals are met.
Handle other tasks as requested by management.