National Client Operations Specialist

Clear Channel Outdoor•New York, NY

20h•Onsite

About The Position

Serving as a strategic partner to the National Sales Team, the National Client Operations Specialist owns the end-to-end execution of national campaigns—from proposal development through launch, fulfillment, and post-campaign reporting. The role exercises independent judgment to align client and revenue objectives with operational delivery, driving accuracy, efficiency, and a seamless, high-quality client experience.

Requirements

Bachelor’s degree in business, advertising, media, marketing, or equivalent combination of education, training, experience, or military experience.
2+ years in media planning, advertising operations, sales support, campaign management, or similar environment
Experience working in deadline-driven, cross-functional settings
Strong organizational skills with the ability to manage multiple projects, deadlines, and workflows in a fast-paced environment while maintaining a high level of accuracy.
Analytical mindset with the ability to interpret client briefs, pricing guidelines, and inventory data to support development of effective campaign proposals.
Solid understanding of basic financial concepts including rates, percentages, ratios, and pricing calculations.
Strong written and verbal communication skills, with the ability to clearly document proposal details, revisions, and cross-functional requirements.
Detail-oriented with the ability to identify inconsistencies, errors, or gaps in proposal materials and proactively resolve them.
Collaborative team player who works effectively across Sales, Market teams, Strategy, and Campaign Coordination to support successful campaign execution.
Ability to prioritize competing requests and adapt quickly to shifting business needs.
Proficiency in Microsoft Office applications, particularly Excel (formulas and basic data analysis), PowerPoint, Outlook, and CRM or project management systems.

Responsibilities

Execute high-quality, data-driven sales proposals in partnership with National Account Executives, Campaign Strategists, and Market Experts, ensuring alignment with client objectives, expectations, and business priorities.
Apply judgment to align proposals with Clear Channel Outdoor pricing strategy and inventory guidelines while delivering solutions that meet client needs.
Own the end-to-end campaign workflow, including routing, inventory reservations, revisions, approvals, and contract readiness, ensuring a seamless experience for both internal stakeholders and clients.
Partner with local markets to secure inventory and validate feasibility of proposed plans, resolving constraints and optimizing campaign outcomes to meet client expectations.
Manage post-sale execution, including contract oversight, fulfillment coordination, and adherence to service-level expectations, ensuring campaigns are delivered accurately and on time for clients.
Proactively communicate with Account Executives and internal stakeholders to manage revisions, optimizations, inventory approvals, and campaign updates, supporting clear, timely communication with clients.
Monitor campaign delivery and performance by reviewing post-campaign reports, confirming proof of performance, and ensuring compliance with posting and take-down requirements, maintaining client confidence in campaign execution.
Act as a client-facing partner to Account Executives, supporting client engagement and ensuring a high level of service by proactively addressing needs, resolving issues, and driving consistent, high-quality client experience throughout the campaign lifecycle.

Benefits

Multiple Medical, Dental, and Vision Plans to choose from
Health Care Spending Accounts (HSA and FSA Options)
Medicare Assistance
Dependent Care Flexible Spending Account
Optional Short Term and Long Term Disability Plans
Company Paid Employee Life and AD&D Insurance
Supplemental Life and AD&D Insurance (Employee/Spouse/Child)
Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance
Pre-Tax Commuter Spending Account
Employee Assistance Program (EAP)
401(k) Savings Plan with company match
Paid Time Off (Accrued Vacation and Sick Plans)
Free Digital Gym Membership and Discounted Memberships
Professional Development Opportunities
Employee Resource Groups
Health, dental and vision plan options
Spending and health savings accounts
Employee assistance program
Critical illness and accident insurance
Life and disability insurance
401(k) Retirement with company match
Paid time off
Additional discount programs and benefits
Identity theft protection
Legal insurance
Pet insurance
Gym memberships
Home and auto insurance
Professional Development Opportunities
Leadership development program
Peer coaching
Collaborative career development plans
Training & development