National Client Manager

Intertek•Kennesaw, GA

10d•Hybrid

About The Position

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a National Client Manager to join our Intertek-PSI team. This is a fantastic opportunity to grow a versatile career in the Building and Construction Industry. Intertek's Building and Construction division is a suite of Intertek brands that are industry leaders across multiple architecture, engineering and construction disciplines, developing the most innovative product and project solutions. Intertek's project-related assurance, testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and performance of your new developments, existing assets and facilities. Professional Service Industries, Inc. (Intertek-PSI) is a leading US based provider of construction assurance, testing and inspection in civil and commercial construction. Our broad service offering includes construction materials testing, geotechnical services, environmental engineering, industrial hygiene, and specialty testing. What are we looking for? The National Client Manager’s primary responsibility will be the development, management, and growth of key client relationships within the Building & Construction Industry. In this role, the National Client Manager is expected to develop and implement appropriate sales strategies to to expand service offerings and increase overall market share with existing and new National Clients. This position will travel approximately 25% of the time. The National Client Manager will serve as the primary relationship manager focused on providing PSI's full suite of services to, existing and new clients with regional and national perspectives and footprints. The position reports to the Director, National Client Group. In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

Requirements

Bachelors’ degree, required
5+ years of consulting, engineering, project management, construction management, or program management in the A/E/C industry
Excellent interpersonal skills with proven ability to deliver high quality proposals to prospects and clients both virtually and in person.
Ability to collaborate effectively with sales and operations leadership
Proficient in project management, client communication and change management
Model Intertek’s 10X Energies at all times within the work place, practicing business the right way
Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management
Ability to communicate and interact effectively in verbal written and presentation formats
Ability to travel to support face-to-face meetings in support of clients and Intertek offices
Must possess the fundamental technical and administrative skills required to perform the job duties
Must be customer focused and quality driven

Nice To Haves

Preferred Degree: Environmental Engineering, Civil Engineering, Construction Management, Environmental Sciences, or similar field

Responsibilities

Serve as the primary relationship manager for clients in the retail, hospitality, and healthcare markets with regional or national perspectives
Maintain existing and develop new relationships with key client stakeholders
Develop new project opportunities through consistent and close communication with key stakeholders
Maintain a collaborative relationship with Intertek Operations Manager and Principal Consultants
Clearly communicate client expectations, requirements, and project information to local operational teams in support of client needs
Oversee project management and invoicing to ensure accurate invoicing and compliance with client requirements
Identify and evaluate potential new clients and take a leadership role in selling Intertek services to vetted potential clients
Assist with development of client-specific service and growth action plans
Develop client specific strategies focused on expansion of service offerings and increasing market share
Evaluate and respond to client feed-back and help ensure client satisfaction
Regularly review market and market sector conditions to adjust sales and marketing focus as needed
Advise and assist with in the development of quality marketing materials
Perform other duties as required