National Broker Account Manager (Must live in Nevada)

CareSource • NV

136d • $81,400 - $130,200

About The Position

The National Broker Account Manager is responsible for creating and overseeing execution of a winning CareSource sales strategy for Marketplace and Medicare or other related products.

Requirements

• Bachelor’s Degree in Marketing or related discipline or equivalent years of relevant work experience is required
• Minimum of five (5) years of experience in a service, sales, product or consulting environment is required
• Marketplace and Medicare and sales experience is required
• Experience building detailed Sales plans is required
• Experience using appropriate data analysis to drive strategy development is required
• Experience in consultative selling in complex decision making processes is preferred
• Previous experience implementing a CRM system is preferred

Nice To Haves

• Strong communication skills and the ability to mentor and train
• Thorough understanding of reporting to run an activity-based business in a B-C environment
• Knowledge of multi-channel lead management including field and telephonic selling resources
• Consultative selling skills
• The ability to forecast
• Ability to work independently and within a team environment
• Attention to detail
• Broad knowledge of all aspects of health care, product, sales and customer/client
• Broad knowledge of Marketplace and Medicare
• Critical listening and thinking skills
• Presentation skills
• Negotiation skills/experience
• Project management
• Technical writing skills
• Time management skills
• Customer service oriented
• Decision making/problem solving skills
• Proven track record in results-oriented sales environment
• Ability to assess, build, and develop a sales organization

Responsibilities

• Oversee General Agents and subsequent recruitment to drive compliant sales results
• Ensure recruitment, training, development and performance management of FMOs and their sales teams with local market leaders
• Identify key FMOs and community-based agents to drive DSNP/MA business on behalf of CareSource
• Play a key role in implementation of systems to support Sales Operations Functions
• Collaborate with product owners to develop attractive and differentiated benefit designs
• Collaborate to build effective consumer life cycle for retention and profitable growth
• Build, maintain and improve all structure and process necessary to assure impeccable regulatory record, achievement of sales growth goals and consistency from market to market and product to product
• Implement and ensure ongoing compliance with all operational policies, procedures, and training programs and requirements
• Motivate and inspire external brokers to higher levels of engagement, productivity, and personal achievement with CareSource’s value proposition
• Establish and maintain effective metrics for sales performance providing input to the design and administration of a sales incentive plan, and responsibility for associated productivity reporting and analysis
• Ensure that organization operations are in alignment with the company's strategic objectives, leverages talent and resources, and champions a collaborative and integrative work environment
• Manage annual training/recognition meetings for high performing brokers and FMOs
• Develop opportunities for information sharing and communication between products/markets and senior leadership
• Work with key market-based brokers to identify, gain collaboration on and develop staffing plans for moving resources from market to market for short term opportunities
• Support the markets/products in development of new growth and retention strategies including distribution mix, resource planning, market analysis/targeting and collaboration with Marketing for advertising/materials support to assure achievement of growth goals
• Interface with Business Development team for sales in new markets/products
• Assist in identifying and building key external relationships that have broad implications on success of growth goals for senior products and Marketplace products
• Membership reporting on dimensions such as new growth, disenrollment, retention risk analysis, member lifetime quantification, by providers, etc.
• Create and maintain regular cadence of broker communication being the driver of timing and content
• Work with management to continually improve broker web tools
• Maintain and update a base benefit and supplemental benefit menu
• Manage the cost benefit analysis process
• With MPG, lead the benefit carve-out process that aligns to the specific market (state mandates, exclusions, etc.) and the rating system to prioritize value
• Travel as required
• Perform any other job duties as requested

Benefits

• Comprehensive total rewards package
• Bonus tied to company and individual performance
• Flexible hours, including possible evenings and/or weekends as needed to serve the needs of the business

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees