National Accounts Support Specialist

About the position

Avenue5 is a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we listen to our associates, recognize them, and give them room to grow. We invest in our associates to help them become the best version of themselves, approach every important decision with our associates in mind, and celebrate our associates' successes while encouraging them to raise the bar even higher. We are in search of a National Accounts Support Specialist to join our dynamic team of Fivers. This role involves providing all ancillary administrative support activities, communicating with suppliers and operations teams, and performing a variety of administrative tasks including answering telephone calls, responding to emails, word processing, AP management, creating/maintaining Excel spreadsheets, and filing.

Responsibilities

• Work with various internal teams to create/maintain Excel spreadsheets and other documents.
• Act as a liaison between the operators and ancillary teams to coordinate events.
• Track down information needed to move projects along in a timely fashion.
• Answer emails and direct to the appropriate department.
• Provide new property account information to operators and set up supplier accounts for properties.
• Assist operators with national accounts setup processes and training.
• Participate in special projects as requested.

Requirements

• High school diploma is required.
• Three or more years of experience in a professional office environment is required.
• Knowledge of Salesforce is preferred.
• Experience in property management is preferred.

Nice-to-haves

• Advanced level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel skills; expert level certification preferred.
• Strong interpersonal skills to communicate with all levels of management effectively and sensitively.
• Excellent written and verbal communication skills.
• Ability to work independently and prioritize effectively.
• Able to work in a fast-paced environment with a keen sense of urgency.
• Solid organization and time management skills.
• Able to complete tasks on deadline.
• Able to organize recurring tasks.
• Sensitivity to confidential matters is required.
• Attention to detail and highly organized.