National Account Specialist

Heritage - Crystal Clean LLC•Hoffman Estates, IL

1d•$23 - $26

About The Position

Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity! We are seeking a National Account Specialist to join our growing team! This role supports our Corporate Accounts Team in achieving strategic goals and initiatives. This role assists with putting together business reviews, onboarding new corporate customers, processing recurring customer reports, and working cross-functionally to complete price adjustments.

Requirements

Good reading comprehension
Intermediate to advanced experience with the MS office suite of computer programs especially MS Excel, and including MS word MS Outlook, and other
Good communication skills both written and oral
Ability to work in a fast-paced environment by: Appropriately prioritizing workload Multitasking
Completing high volumes of transactions accurately
Meeting deadlines
Ability to maintain confidential
Excellent follow up and organizational
Present a positive image of Crystal Clean to Corporate Account clients, fellow employees, external contacts, and the general
1-3 years corporate office experience required.
High School Diploma or equivalent
Intermediate to advanced experience with Microsoft Office software/applications

Responsibilities

Compile data for customer business reviews, rebates, price adjustments, and catalogs
Customer onboarding by ensuring required documentation has been submitted and on file, complete system up and project management software; process price file audit for price parity and contract compliance; coordinate location validation; and attend all necessary internal onboarding
Process all assigned recurring
Analyze data to make recommendations for ad hoc reports and
Ability to think through roadblocks as they come up and make useful and insightful insights into the
Execute interdepartmental requests submitted through the shared inbox and respond in a timely
Manage low-profile corporate customers by working cross-functionally to complete price adjustments and
Complete analysis for price file uploads to prevent loading low profit
Assist with researching, verifying, and releasing order holds for low profit and price discrepancy flags when CA Associate is not
Process and data-driven
Logical thought process/solid analytical skills
Proactive nature with a sense of urgency
Proficient with Microsoft Office Suite
Strong ability to manage long-term
Participation in weekly on-call rotation to support critical vendor inquiries as needed.