National Account Manager

Gates Corporation • Springfield, MO

412d

About The Position

The National Account Manager at Gates is responsible for developing and implementing strategies to grow business with a large national account. This role involves building and maintaining relationships at all levels of the customer's organization, acting as a liaison between the customer and Gates corporate, and ensuring that customer expectations are exceeded. The position requires proactive planning, collaboration with internal teams, and effective communication to drive business growth and address customer needs.

Requirements

• Bachelor's degree, MBA a plus.
• 3 - 5 years of commercial sales experience.
• Results oriented, self-starter that takes the initiative to look for and take advantage of opportunities.
• Ability to manage multiple projects simultaneously with demonstrated organization and planning skills.
• Strong analytical problem-solving skills with intellectual curiosity.
• Exceptional interpersonal communication skills with ability to listen, partner and influence at all levels in an organization.
• Demonstrated ability to work and navigate large, matrix organization.
• Good judgment and decision making that reinforce strategies, business plans and follow through with disciplined implementation plans and measures.
• Change Agent; brings focus, purpose and agility to motivate customers and internal Gates associates to adapt quickly to changing business needs.
• Proven ability to raise the performance bar creating, promoting and sustaining a high performance culture that reinforces accountability.
• Ability to work with internal and external customers in a variety of formal presentation settings: one-on-one, small and large group, with peers, and senior leaders.
• Excellent presentation skills and ability to make and deliver high impact presentations.
• Demonstrated ability to utilize data to support sales and report metrics.
• Strong command of Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).

Responsibilities

• Develop trusting, collaborative relationships with all levels of the customer's organization including corporate headquarters, operations management, regional sales and key team members.
• Expand the relationship by continuously proposing solutions that help the customer grow with Gates.
• Acquire a thorough understanding of the customer's culture, business model, needs and requirements and turn those into actionable growth programs.
• Drive business working with Gates sales team through field sales calls, coordinated sales blitzes and training at commercial professional shops, fleets and special market customers.
• Act as the ambassador for the customer within Gates ensuring the voice of the customer is heard.
• Work closely with forecasting and demand planning teams, as well as category management teams to support high service levels and first-to-market capabilities.
• Conduct presentations with customer sales and operations teams through quarterly and/or weekly meetings.
• Champion the store scorecard process to strategically identify district and regional sales growth opportunities and implement action plans including training.
• Train customer team members in Gates products by focusing on the value proposition of the Gates premium offering including the product, coverage, quality and delivery.
• Respond quickly to product and service issues and take ownership for corrective action.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Work with National Account Director to manage strategic projects.

Benefits

• Salary + Commission: Sales Incentive Plan (SIP)
• Medical, Dental, Vision insurance and other voluntary benefit options
• Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days
• 401(k): 3% company contribution and additional 3% company match
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Fabricated Metal Product Manufacturing
• Education Level: Bachelor's degree