National Account Manager - DIY

5d•Remote

About The Position

The DIY Auto Team National Account Manager is responsible for profitable sales delivery within our Auto Specialty retail team. The role holder will seek to grow Castrol’s business in the omni-channel marketplace by obtaining a deep understanding of their customer set to build and complete winning strategies through strong external and internal cross functional collaboration. The DIY Auto Team National Account Manager serves as the primary commercial sales leader for their business and holds accountability for the P&L. This will require a constant strive for success, standard process sharing, and continuous improvement along with a deep understanding of the key enablers that will distinguish our sales offer versus current and future competition. Collaborates with eCommerce Strategy Manager, digital marketing team, and customers to deliver a best in class omni-channel experience for Castrol consumers through effective use of robust online product content, innovative in-store consumer touchpoints, and engaging & complimentary online & offline marketing campaigns & promotions. Employs an entrepreneurial growth mindset to identify, develop, and complete strategic growth opportunities with assigned customer(s). Supports the development of financial plans and revised forecasts for assigned customer(s). Monitors aggregated performance versus agreed upon metrics and makes interventions as necessary to deliver performance targets. Develop and manage the overall strategy & execution for the assigned retailer. Lead the development and implementation of programs & offers. Communicate strategies internally and provide updates on offer development and financial achievement. Identify customer capabilities and gaps. Work with Trade Marketing team to develop promotional and marketing materials. Create and develop deep relationships with key senior management teams. Maintain B2B organizational contact maps for key customers. Implement joint business planning process to ensure alignment on key priorities and goals. Leads in the development and execution of the strategic business plans and tactics to include promotions, distribution, and customer level marketing concepts and scheduled business reviews. Contributes in the development of quality, professional, and creative presentations at headquarter and customer level, internal and external. Manages all budgets and resources available in order to control costs as well as to improve sales volume and profitability. Collaborate with marketing and other retail sales managers to grow overall Castrol Market Share through thought leadership and sharing of standard methodologies. Strong forecasting at SKU level to meet accuracy and bias goals. Strong connection to Category Management team for consumer and market insights to validate current portfolio offering. Compliance with bp’s Code of Conduct, Values and Behaviours and HSSE Standards.

Requirements

Account strategy and business planning
Business Acumen
Channel marketing activation
customer and competitor understanding
Customer Profitability
Customer promise execution
Customer Segmentation
Customer Value Proposition
Decision Making
Digital Fluency
Internal alignment
Leading through ambiguity
Listening
Managing strategic partnerships
market
Marketing strategy and programmes
Negotiating value
Negotiation planning and preparation
Offer and product knowledge
Partner relationship management
Prospecting and pipeline management
Sales forecasting/demand planning
Sector

Responsibilities

Responsible for profitable sales delivery within our Auto Specialty retail team.
Grow Castrol’s business in the omni-channel marketplace by obtaining a deep understanding of their customer set to build and complete winning strategies through strong external and internal cross functional collaboration.
Serves as the primary commercial sales leader for their business and holds accountability for the P&L.
Collaborates with eCommerce Strategy Manager, digital marketing team, and customers to deliver a best in class omni-channel experience for Castrol consumers through effective use of robust online product content, innovative in-store consumer touchpoints, and engaging & complimentary online & offline marketing campaigns & promotions.
Employs an entrepreneurial growth mindset to identify, develop, and complete strategic growth opportunities with assigned customer(s).
Supports the development of financial plans and revised forecasts for assigned customer(s).
Monitors aggregated performance versus agreed upon metrics and makes interventions as necessary to deliver performance targets.
Develop and manage the overall strategy & execution for the assigned retailer.
Lead the development and implementation of programs & offers.
Communicate strategies internally and provide updates on offer development and financial achievement.
Identify customer capabilities and gaps.
Work with Trade Marketing team to develop promotional and marketing materials.
Create and develop deep relationships with key senior management teams.
Maintain B2B organizational contact maps for key customers.
Implement joint business planning process to ensure alignment on key priorities and goals.
Leads in the development and execution of the strategic business plans and tactics to include promotions, distribution, and customer level marketing concepts and scheduled business reviews.
Contributes in the development of quality, professional, and creative presentations at headquarter and customer level, internal and external.
Manages all budgets and resources available in order to control costs as well as to improve sales volume and profitability.
Collaborate with marketing and other retail sales managers to grow overall Castrol Market Share through thought leadership and sharing of standard methodologies.
Strong forecasting at SKU level to meet accuracy and bias goals.
Strong connection to Category Management team for consumer and market insights to validate current portfolio offering.
Compliance with bp’s Code of Conduct, Values and Behaviours and HSSE Standards.