National Account Manager - Digital, Amazon

FERGUSON

76d • $6,374 - $13,933

About The Position

The Minka Group has grown to become a leader in the decorative lighting and fan industries. As a company, we pride ourselves on the quality and workmanship of each and every fixture we produce. With people and distribution operating on two continents, the Minka Group family of businesses is leading the way in product design, knit together by a single level of quality over a broad range of price points. The National Account Manager, Amazon, will partner with our team to accelerate growth across some of our most important customers. This role will lead digital account management end-to-end, including business planning, promotional strategy, content optimization, and operational excellence. The National Account Manager, Digital will collaborate closely with cross-functional partners to drive sales growth, ensure compliance with brand standards, and deliver a best-in-class customer experience across all channels through digital optimization. This is approved to be a Remote role anywhere in the US. However, our ideal candidate will be near, or with easy access to Charlotte NC, Corona CA, or Atlanta GA markets.

Requirements

• Bachelor’s degree (BA or BS or equivalent experience) required; MBA preferred
• Minimum of 7 years of professional experience in e-commerce or digital account management, preferably within home improvement, lighting, or consumer goods
• Proven track record of growing sales on major digital platforms (FergusonHome.com, Amazon, HomeDepot.com, Lowes.com, Wayfair, etc.)
• Strong understanding of e-commerce operations, including 1P vendor programs, 3P marketplace models, direct fulfillment, and omnichannel strategies
• Meticulous, with the ability to manage multiple priorities simultaneously while meeting deadlines
• Exceptional communication and presentation skills, able to build relationships and influence both internally and externally
• Strong negotiation, analytical, and problem-solving skills with proven ability to deliver results
• Proficiency with Microsoft Office Suite (Excel, PowerPoint) and familiarity with vendor portals such as Amazon Vendor Central, Wayfair Partner Home, and Lowe’s/THD supplier platforms
• Experience with digital merchandising, content syndication, MAP enforcement, and promotional strategy preferred
• Self-motivated, dedicated to achieving goals, and able to work autonomously or as part of a diverse team
• Willingness to travel up to 15%, including occasional weekends, as required

Responsibilities

• Develop and implement account strategies for Amazon.com, aligning closely with OB Lighting & Fans Portfolio objectives
• Manage day-to-day business operations with Amazon and have expert level understanding of vendor central and navigation within the Amazon business, including promotions, marketing campaigns, pricing compliance, and digital merchandising initiatives
• Achieve or exceed assigned revenue targets by using data-driven insights, understanding customer goals, and influencing digital platform decision-makers
• Partner with Marketing, Channel, and Product teams to ensure online assortments, content, and imagery are optimized for maximum visibility and conversion
• Monitor and analyze competitive trends, customer behavior, and category performance, translating insights into strategies that strengthen digital market share
• Lead promotional planning and execution, including calendar alignment, funding negotiations, and ROI measurement
• Collaborate with Sales Operations and Demand Planning to forecast sales, manage inventory flow, and ensure product availability across digital fulfillment models
• Ensure compliance with MAP and reseller policies across digital accounts, calling out and addressing violations as needed
• Deliver digital line reviews, business updates, and platform-specific strategy presentations to both internal leadership and customer partners
• Coordinate with internal and external partners to enhance operational performance, including order flow, fulfillment rates, and service level agreements
• Champion digital-first standard processes across the organization, ensuring consistent execution and continuous improvement in online sales performance

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees