National Account Manager, Anatomic Pathology & Cytology
About The Position
The National Account Manager, Anatomic Pathology & Cytology serves as the key account manager for Hologic’s anatomic pathology and cytology portfolio, including Genius Digital Diagnostics, across a National Laboratory network. This individual will play a pivotal role in advancing Hologic’s strategic partnerships — driving adoption of new technologies, optimizing operational performance, and ensuring seamless alignment between both organizations. Reporting to the Director, National Labs, this role will collaborate closely with Hologic’s cross-functional teams in Marketing, Operations, R&D, and Service to support commercial growth, deliver operational excellence, and enhance overall customer experience.
Requirements
- Bachelor’s degree in life sciences, business, or healthcare administration.
- 7+ years of experience (inclusive of technical experience) in diagnostics, laboratory operations, or MedTech account management.
- Strong understanding of cytology, anatomic pathology, and digital diagnostics workflows.
- Demonstrated success in managing (or working with) enterprise or national accounts within healthcare or reference laboratory environments.
- Exceptional communication, relationship-building, and influencing skills across multiple levels of leadership.
- Proven ability to lead complex projects and collaborate across functional teams.
- Travel up to 50-60% monthly is required.
Responsibilities
- Serve as the primary liaison and strategic partner for the customer’s anatomic pathology and cytology leadership teams.
- Build and maintain strong relationships with senior stakeholders across national, regional, and site-level operations.
- Partner with the Director, National Labs to define and execute strategic initiatives that align with the customer’s long-term diagnostic goals.
- Represent Hologic’s full cytology and digital diagnostics portfolio, ensuring consistent value delivery and alignment with the customer’s business priorities.
- Drive implementation, adoption and utilization of Genius Digital Diagnostics and Hologic’s cytology solutions.
- Identify and execute opportunities for growth within the anatomic pathology and cytology segments.
- Partner with Marketing, Product Management, and Product Development to support new product introductions, market expansion efforts, and commercial initiatives.
- Contribute to business reviews, pipeline planning, and account forecasting to achieve revenue and adoption goals.
- Lead cross-functional coordination for the rollout and integration of new products and workflow enhancements within the customer’s anatomic pathology network.
- Collaborate with Hologic’s Operations and Customer Success teams to ensure operational readiness, training, and smooth implementation.
- Monitor KPIs related to throughput, turnaround time, and diagnostic efficiency; proactively address barriers to success.
- Support process improvements that enhance overall lab efficiency and customer satisfaction.
- Act as the voice of the customer, capturing feedback and translating it into actionable insights for Hologic’s internal teams.
- Provide structured VOC summaries to guide product development, service strategy, and partnership roadmaps.
- Participate in advisory boards, business reviews, and strategic planning sessions with customer leadership.
- Foster a collaborative partnership culture that emphasizes transparency, innovation, and mutual success.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
