National Account Leader - Parts & Supplies

Lennox International•Richardson, TX

17d

About The Position

As the National Accounts Leader – Parts & Supplies , you will align Duro Dyne and Supco sales initiatives across the Contractor Supply Solutions’ (CSS) key North American distribution channels to increase revenue, market share, and profitability. You will lead a team of National Account Managers responsible for strategic channel partners and retail distributors. In this highly visible role, you will align sales and product initiatives across the company’s major go-to-market channels, ensuring consistent execution and strategic growth in the HVAC parts, accessories, and supplies categories. You’ll work closely with internal stakeholders, including Product Management, Marketing, and Regional Sales teams, to deliver best-in-class customer engagement, product penetration, and account performance.

Requirements

Integrity – impeccable track record of high workplace integrity, trust, and respect; is committed to building a sustainable, profitable business while meeting high ethical standards.
Results Oriented – will do whatever it takes to deliver steady, consistent results in the right way; pleased but never satisfied; strong sense of urgency around results.
Leader of People – builds strong teams with a culture of trust and mutual respect; always coaching and mentoring to develop the next generation of talent.
Innovative and Forward-Thinking Leader – understands the importance of promoting innovation across distribution network to deliver best-in-class service to customers; initiates and leads robust strategic planning processes to define a clear vision and strategy, inspiring heartfelt commitment across the organization.
Decisive Thinker / Executor – strong execution focus that delivers results far exceeding expectations and engages the entire organization in tracking performance metrics.
Exceptional Communicator – applies excellent verbal and written communication skills to translate the vision and strategy into clear priorities and direction.
Relationship Driven – skilled at developing strong, trusting relationships with employees, customers, and other key stakeholders of the business; comfortable working in a matrixed organization.
Humble – demonstrates low ego. Brings the right balance of credibility along with humility. Leads an organization with the right attitude, seeking best in-class practices and performance. Knows their weaknesses.
Organized – exceptionally organized with consistent follow through and the ability to continually prioritize and manage multiple tasks and challenges.
Aggressive Simplifier – have a continuous improvement mindset; always looking for ways to make things less complicated and easier to execute.
Bachelor’s degree in Business, Marketing, or related field
7–10+ years of experience in HVAC, building products, or industrial parts and supplies sales; experience managing large national or multi-region accounts required.
Demonstrated success leading sales teams and managing relationships with top-tier wholesale distributors.
Strong understanding of distribution channels, aftermarket sales, and contractor networks.
Excellent leadership, communication, and negotiation skills.
Proficiency with CRM systems (SAP) and pipeline management tools.
Willingness to travel up to 50% of the time.

Nice To Haves

MBA preferred.

Responsibilities

Lead and develop a team of National Account Managers supporting the company’s largest distribution partners and other strategic channels.
Align sales, product, and marketing initiatives across national accounts to ensure cohesive execution and consistent brand strategy.
Partner with CSS leaders to define channel strategies, sales objectives, and annual revenue plans for the Parts & Supplies segment.
Build and maintain internal strategic partnerships to drive share-of-wallet expansion and long-term business growth.
Collaborate with regional sales managers, local sales agencies, and end-customers to execute growth strategies at the branch and market level.
Conduct business reviews to evaluate performance, identify opportunities, and strengthen strategic alignment.
Manage the national sales pipeline and opportunity tracker, ensuring visibility into account development, product placement, and revenue performance.
Develop short- and long-range sales forecasts and strategies based on customer requirements, market trends, and company objectives.
Lead pricing strategy, contract negotiations, and margin management to achieve profitability goals.
Partner with Marketing and Category Management to develop annual business and marketing plans for each national account, including promotions, merchandising programs, and co-branded initiatives.
Support the introduction and adoption of new HVAC parts and supplies through coordinated sales and marketing campaigns.
Maintain an accurate reporting system to monitor sales results, track account KPIs, and forecast growth opportunities.
Provide insights to management regarding industry developments, competitive activity, and emerging trends in the HVAC parts and supplies market.
Recommend strategies to capitalize on market shifts and strengthen the company’s position within key channels.