National Account Executive - Remote

UnitedHealth Group Inc.•New York, NY

60d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position is responsible for the overall management of a book of business of large, strategic customers. The National Account Executive role is accountable for the maintenance, growth and increased profitability of existing business, the acquisition of new business on existing accounts, customer satisfaction, and the strategic direction of assigned accounts with integrated Medical and Pharmacy business. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

5+ years of client facing management experience in the PBM, healthcare industry, Health Plan, pharmaceutical company and/or pharmacy consulting experience
5+ years of experience working with large employers and/or health plans
5+ years of business development/account management experience, preferably National Accounts, managing complex client benefit offerings
3+ years of new and existing client implementation experience
Demonstrated knowledge and experience working with employer benefit consultants
Ability to travel up to 25-35%
Based in Central Region or West Coast
Driver's License and access to reliable transportation

Nice To Haves

Experience working with pricing and contracts
Working knowledge of business planning and financial / underwriting acumen
Understanding of pharmacy benefit design, formulary management and claims processes
Ability to create and implement strategic visions for clients
Excellent communication, interpersonal, leadership and strategic skills (internal/ external)
Excellent influence, collaboration and listening skills
Proven ability to execute account strategies to achieve retention, profitability, growth and satisfaction
Proven ability to navigate a complex organizational structures
Ability to develop trust-based partnerships with clients and internal teams
Solid negotiation and leadership skills
Ability to be a team player
Excellent verbal, written and presentation skills; ability to influence key stakeholders
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Responsibilities

Take lead role in pharmacy relationship and strategy development for existing OptumRx pharmacy clients to achieve retention, profitability, and satisfaction objectives
Define customer needs to enable company to differentiate and position for retention and growth
Understand the competitive landscape and effectively position pharmacy management programs, participating as account management lead for pharmacy in best and final meetings, industry forums, broker, and consultant meetings
Organize internal resources as necessary to support pharmacy growth and retention for existing clients
Channel customer needs and expectations into the larger organization's priorities initiatives and services
Develop and monitor client financial performance including renewal planning, negotiation, and profitability levels
Coordinate and influence superior customer service delivery by developing and maintaining solid intercompany relationships