National Account Executive

Entrusted•West Palm Beach, FL

55d

About The Position

The National Account Executive is responsible for leading and managing high-profile partner accounts to ensure expansion, profitability, and long-term partner success. This role provides strategic, technical, and operational leadership to advance Entrusted’s mission by strengthening national partnerships, expanding market presence, and delivering exceptional value to key accounts. The National Account Executive serves as a primary relationship owner for national accounts and collaborates closely with executive leadership, marketing, and operational teams to ensure consistent execution and growth.

Requirements

Sales and marketing strategy development and execution
Partner industries (plumbing, HVAC, insurance, etc.) and referral dynamics
Restoration workflows
Pricing strategies and profitability analysis
Market and competitive trend analysis
Various computer programs such as Microsoft suite, Google suite, CRM platforms, internal software, and company communication forums
Strategic planning and execution
Relationship management with senior-level partner contacts
Negotiation and persuasion
Conflict resolution
Decision-making with sound judgment
Time management and prioritization across multiple accounts
Cross-functional collaboration and coordination
Public speaking and presentation skills
Coaching and mentoring
Active listening and social perceptiveness
Manage multiple national accounts concurrently in a fast-paced environment
Identify and implement innovative, value-added solutions for partners
Adapt to shifting priorities and evolving business needs
Coach, influence, and guide internal stakeholders and partners toward shared goals
Assess partner health and escalate appropriately
Lead and influence others positively without formal authority
Bachelor’s degree in marketing, business, or a related field preferred
Minimum of two years of regional and/or national account management experience preferred
Demonstrated history of successfully implementing and executing sales and marketing strategies, including onboarding and launching new clients or customers
Experience managing multiple accounts and collaborating across internal departments

Responsibilities

Strategic Account Leadership
Develop and execute annual strategic plans for national accounts, aligned with Entrusted’s growth, profitability, and partner engagement goals
Account Growth & Expansion
Identify opportunities to expand services, increase partner health, improve margins, and deepen Entrusted’s footprint within assigned national accounts
Partner Relationship Management
Serve as the primary contact for assigned accounts, ensuring clear communication, expectation alignment, and proactive issue resolution
Risk Identification & Mitigation
Anticipate potential risks to partner relationships and develop proactive strategies to protect and strengthen long term partner relationships
Leadership Collaboration
Partner with leadership to ensure marketing strategies, messaging, and initiatives support account development, expansion, and partner engagement
Achieve lead quotas and meet or exceed forecasts per account
Create, direct, and execute annual strategic plans for assigned national or high-profile accounts, including growth targets, pricing strategies, expansion initiatives, and engagement plans
Analyze account performance, market conditions, and competitive trends to identify opportunities for increased profitability and market share
Develop and recommend pricing strategies that balance profitability, competitiveness, and partner satisfaction
Manage assigned account points of contact, ensuring expectations related to annual goals, growth, production, pricing, service offerings, and overall usage are clearly defined and achieved
Identify potential risks to account health, including performance, communication, operational challenges, or competitive threats, and proactively develop mitigation strategies
Support onboarding and launch of new national accounts, ensuring a strong initial experience and long-term success
Maintain accurate documentation of account activity, strategic plans, and performance insights, sharing updates with leadership as appropriate
Collaborate with the leadership team to align marketing initiatives with account strategies, ensuring consistent messaging and partner engagement
Coordinate cross-functionally with internal teams (operations, business development, sales, finance, and leadership) to ensure seamless execution of account initiatives and partner expectations
Continuously develop expertise in Entrusted’s services, market trends, and leadership principles