National Account Director - Remote

Aramark • Denver, CO

1d • $125,000 - $150,000 • Remote

About The Position

The National Account Director serves as the strategic leader and primary relationship owner for a portfolio of Aramark’s premier national clients. This role is responsible for driving client satisfaction, operational excellence, and profitable growth across multiple accounts by aligning Aramark’s capabilities with each client’s evolving business needs.
As the senior steward of these partnerships, the National Account Director develops and executes account strategies, leads cross-functional teams, and ensures consistent delivery against performance commitments. This high-impact role requires strong business acumen, consultative leadership, and the ability to balance strategic priorities across multiple clients while maintaining a relentless focus on results, partnership strength, and long-term growth.

We are currently looking to identify a National Account Director who manages business largely in the Westren US. While this position is remote, preference may be provided to candidates who live in one of the following markets: 

Denver
Seattle
Los Angeles
Phoenix
San Francisco

Requirements

• Bachelor’s Degree required.
• Minimum of 8 years successful B2B sales and/or account management experience
• Superior business acumen and the ability to manage high-profile, strategic accounts
• Major (National) Account management experience required
• Ability to lead and collaborate with Account Manager(s) assigned to support account relationships in your portfolio for which you are the primary owner
• Thorough understanding of financial information relating to profit & loss, sales, capital expenses, and other operating issues
• Track record of plan attainment required
• Ability to balance client needs and goals with internal objectives
• Diverse skillset and ability to manage multiple initiatives concurrently with precision and efficiency
• Understanding of a matrix organization and how to work cross-functionally to achieve objectives
• Experience in analyzing markets and customer needs to develop innovative strategies leading to increased sales
• Problem solver – proven ability to identify and resolve operational issues
• Thorough knowledge of the company’s entire product line
• Strong written and verbal communication skills
• Strong presentation development and delivery skills

Responsibilities

• Acts as the national-level, single point of contact and provides strategic program oversight for a portfolio of National Account client(s)
• Oversee the day-to-day activities of the account to ensure all service level objectives are achieved
• Establish, measure, and ensure improvement against the client’s KPIs
• Meet and exceed fiscal year planned portfolio objectives, including overall revenue growth, base business growth, gross profit margin, profitability, and client retention
• Manage client contract(s) according to requirements and execute on extensions in alignment with the fiscal year retention plan
• Execute on portfolio price increase plans in alignment with client contractual terms
• Support the Billing & Collections team through the completion of monthly pricing audits, and as required, to ensure attainment of AR objectives for the client portfolio.
• Execute on monthly, quarterly, and semi-annual client meetings and business reviews as required – includes preparation of presentation materials and relevant data reporting, as well as travel and delivery of in-person client presentations.
• Support the National Account Sales team in rollout/implementation activities for newly sold clients who will be added to the assigned managed portfolio.
• Responsible for the implementation of client program upgrades
• Lead RFP retention efforts for clients within the managed portfolio in partnership with the National Account Sales team
• Partner with Aramark xLOB leaders to support account management, growth, and retention efforts for clients in the portfolio who utilize multiple Aramark service lines
• Actively coordinate introductions and meetings between Aramark leadership and client leadership within the managed portfolio to facilitate deeper, long-term partnerships

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

What This Job Offers

• Job Type: Full-time
• Career Level: Director