National Account Coordinator- Distribution

Bunzl Plc.•Saint Louis, MO

56d•$50,000 - $65,000•Onsite

About The Position

The National Account Coordinator is focused on proactive management of assigned accounts, to ensure that each customer is managed and operates with maximum efficiency. Duties include cross-functional collaboration, internal and external relationship management, translating customer needs internally, meeting our business objectives, and improving overall productivity. This position adds value by identifying and escalating any exceptions and requires independent decision making to proactively resolve issues and execute critical processes. This position is the point of contact for other departments related to operational activity, such as Customer Experience, Purchasing, Accounting, Production, Costing, Warehouse Ops, Marketing, and IT. This is an onsite role, day shift M-F. It can sit in at any of our US Bunzl locations. There may be some flexibility to work from home 1-2 days per month if needed.

Requirements

High School diploma required
3-5 years' related experience or equivalent combination of education and experience.
Strong understanding sales and sales operations practices.
Proven and accomplished in executing against deliverables.
Ability to analyze information and determine appropriate action and to transfer previous learning to current situations.
Exceptional communication skills and capable of forging strong, impactful cross-functional relationships.
Exceptional EQ and teamwork are required.
Excellent project management, organizational and planning skills with ability to prioritize multiple tasks, projects and meet deadlines.
Outstanding attention to detail, flexibility with the ability to work in a fast-paced environment.
Persistence coupled with the ability to communicate effectively with individuals at all levels of the organization.
Ability to exercise discretion and good judgment, work with minimal supervision and maintain confidentiality of shared information and/or assignments.
Ability to identify potential issues, rectify existing concerns and mitigate obstacles with a heightened sense of urgency

Nice To Haves

Bachelor's degree in business administration or relevant field preferred.
Knowledge of one or more Bunzl operational areas (customer service, warehousing, finance, purchasing, inventory management) a strong plus.

Responsibilities

Collaborate with the National Account Sales Team in executing sales operational processes that enable commercial team members to focus on customer-facing revenue generating activities; overall performance, profitability and growth opportunities.
Create and maintains critical National Account information such as customer company profiles, customer and vendor contracts, marketing programs, National price files, National part files and National customer contacts.
Manage various critical processes, including but not limited to, new customer set-up, forecasting, inventory overview/fill rate reviews, drop ship execution, order processing, accounting accuracy, A/R aging reduction, report management and customer account maintenance, both nationally and locally.
Contribute to development of sales and marketing strategies and approaches for various products and services such as marketing calendar, special promotions, campaigns, sponsored events, etc.
Responsible for the operational implementation of new business opportunities. Including, but not limited to: Customer engagement, coordination with internal stakeholders through customer on-boarding, continuous review of project/opportunity management throughout lifecycle.
Collaborate with National Account Managers in development of proposals and sales presentations that includes generation of sellable insights and pricing analysis, in partnership with Category Mgmt. & other internal teams
Facilitate collaborative forecasting process to provide accurate forecasts that drive purchase order decisions by the branches, optimizes future inventory levels, and maximizes service levels to customers
Facilitate multiple recurring customer-facing and internal (Sales & Marketing) meetings and disseminate critical information and see-through execution of action items.

Benefits

Bunzl salary range is $50,000-$65,000 based on education, experience and location
Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days - Minimum 30 hours per week
Paid Time Off - Vacation, Sick, Holidays and Personal Time
401K with generous company match
Additional benefits information can be found on the Bunzl Careers home page under Benefits and Perks

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