Account Coordinator- National Account Securities

DH Pace • Olathe, KS

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About The Position

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. DH Pace Company, Inc. is seeking an Account Coordinator to join our National Account Security Team in Olathe, KS. An Account Coordinator is the liaison between internal technicians, vendors, and subcontractors, and the nation-wide clients that we serve. You will be responsible for client communication, problem-solving, and basic account management. An Account Coordinator role is ideal for an upcoming or recent college graduate and/or those looking to make a career change. We are a collaborative and dynamic team that continues to grow year after year! Position Overview: Use multiple programs for daily communication with customers to understand their needs and provide job updates Work with internal employees and subcontractors to collect quotes and timing on customer orders Maintain large quantity of job orders to ensure all information is accurate and up to date Negotiate and manage subcontractor and material manufacturer relationships

Requirements

• Bachelor’s degree and one year of administrative experience are preferred; however, an equivalent combination of education and experience will be considered!
• Must be able to problem solve using good judgement
• Ability to multi-task in a fast-paced environment
• Excellent communication and customer relations skills
• Proficiency in Microsoft Office programs
• Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

Responsibilities

• Use multiple programs for daily communication with customers to understand their needs and provide job updates
• Work with internal employees and subcontractors to collect quotes and timing on customer orders
• Maintain large quantity of job orders to ensure all information is accurate and up to date
• Negotiate and manage subcontractor and material manufacturer relationships

Benefits

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability
• and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees