Nail Technician

Salamander Hospitality•Middleburg, VA

About The Position

The Nail Technician is responsible for providing exceptional customer service while providing professional nail, hand, and foot treatments to guests in a timely, courteous and efficient manner. Helps to coordinate all guest requests for services and maintains impeccable cleanliness of Salon and entire Spa facility.

Requirements

High School Diploma or GED.
Must have VA cosmetology license
Must be 18 years of age or older
Customer service experience, preferably in a spa.
Good communication skills and Microsoft Office/Computer skills
Normal work hours: Varied to include nights/weekends and holidays
Customer service experience, preferably in a Spa.
Ability to explain various treatments/services to guests.
Excellent customer service skills and work ethic.
Efficient, well organized, and able to handle a variety of duties simultaneously.
Energetic, enthusiastic and motivational.
Professional manner, discretion, and appearance.
Excellent verbal and written skills.
Strong team player.
Must be comfortable with product recommendation.
Ability to lift 25 lbs.

Nice To Haves

Previous nail technician experience preferred.

Responsibilities

Exemplifies Salamander Resort and Spa mission statement and 5 Star Standards of Excellence.
Adheres to all policies and procedures set forth of Salamander Resort and Spa.
Reports any incident or accident to the Department Lead, Assistant and/or the Director.
Understands and uses universal precautions when providing services. Assesses contraindications of guest that may prevent service from taking place.
Maintains the highest level of nail care knowledge for both hands and feet and has complete knowledge of all spa services presently offered.
Possesses proficiency in standard nail services of nail grooming, polish application, massage, and exfoliation.
Performs all treatments on services’ menu based on current certifications.
Suggests to guests other beneficial treatments offered in the spa.
Understands the ingredients in products and can explain their benefits to the guests. Answers guest’s questions in a knowledgeable and professional manner.
Works assigned schedule.
Ensures that work areas are clean and set according to procedures.
Informs Spa Director of product needs.
Creates and maintains client cards with treatment notes, when appropriate.
Completes all assigned side work.
Attends all scheduled meetings.
Attends scheduled professional trainings.
Completes other duties assigned by the Spa Director.
Cleans and disinfects all equipment on a daily basis.
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.