MyChart Help Desk Specialist, PRN
Saint Francis Healthcare System•Cape Girardeau, MO
10d
About The Position
The MyChart Help Desk Specialist provides technical support and customer service for patients and healthcare providers using the MyChart patient portal. This role ensures timely resolution of issues related to account access, functionality, and general usage of the MyChart system, contributing to a seamless digital healthcare experience.
Requirements
- High school diploma or equivalent required; associate or bachelor’s degree- preferred
- 1+ years of experience in a help desk, customer service, or healthcare IT role- required
- Familiarity with Epic Systems and MyChart- preferred
- Bilingual (Spanish, Mandarin, etc.)- preferred
- Experience in a healthcare setting- preferred
- Understanding of HIPAA and patient privacy regulations- preferred
Nice To Haves
- associate or bachelor’s degree
- Familiarity with Epic Systems and MyChart
- Bilingual (Spanish, Mandarin, etc.)
- Experience in a healthcare setting
- Understanding of HIPAA and patient privacy regulations
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
