MV Field Service Tech II, Switchgear

Vertiv•Phoenix, AZ

About The Position

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv medium voltage electrical switchgear, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications. The FT is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

Requirements

3+ years of hands-on Medium Voltage switchgear or field services is desired
Training in electrical theory and technologies. Experience and/or prior military service performing applicable job duties.
Familiarity with electrical/electronic test equipment and fundamentals
Reading schematics and blueprints for power control, automation is desired.
Power distribution, AC/DC, Voltage Circuit Theory and practical troubleshooting skills is desired
Mechanical aptitude
Standard computer skills including MS Outlook, Word, and Excel
Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Valid driver’s license is required
Foster a Customer-First Mindset
Must be able to consistently lift up to 50 pounds
Frequent Standing
Frequent kneeling / crawling / stooping
Frequent bending / twisting
Frequent climbing (stairs, ladders)
Frequent driving (car, van, truck)
High School Diploma or GED

Nice To Haves

Background in electrical power including medium voltage and experience with most types of switchgear testing is a plus.
Experience with programming PLCs and HMIs is a plus.

Responsibilities

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 15KVAC electrical switchgear
The Field Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate
Ability to evaluate the operating conditions of equipment
Ability to interact comfortably with all levels of internal and external customers
Must have the ability and self-motivation to manage one's own schedule
Perform general and preventive maintenance on switchgear
Respond to emergency calls at customer’s request
Strive to provide all customers a 'first time fix' for their equipment
Provide accurate and timely communication to internal and external customers
Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
Provide accurate and timely reporting of timecards, expense reports, etc.
Drive Continuous Improvement