Museum Shop Sales Associate, Part-Time

DENVER ART MUSEUM INC • Denver, CO

1d • Onsite

About The Position

Promotes and represents the Denver Art Museum, the Museum Shop by providing high quality customer service to all visitors, while emulating the Denver Art Museums core values. This position assists with the daily operations of the Museum Shop by interacting with and assisting visitors, making and processing sales, and restocking merchandise.

Requirements

• Basic knowledge of customer service.
• Ability to use positive language.
• Professional, courteous, and respectful.
• People oriented with a focus on inclusivity.
• Works well in a team environment.
• Detail-oriented with good organizational skills.
• Ability to multitask.
• Adaptable to a variety of situations.
• Dynamic; able and willing to be flexible if changes arise.
• Patience with the ability to listen and understand.
• Creative and curious mindset.
• High school diploma or equivalency required.

Nice To Haves

• Spanish speaking proficiency

Responsibilities

• Provide high quality customer service including greeting and directing the customer.
• Completes all POS transactions in a professional and friendly manner.
• Reconciles POS register at the end of the shift (counting monies and entering data).
• Maintains all Shop departments and areas in a neat and organized manner, and adheres to all cleaning protocols set in place for the museum.
• Re-stocks products as needed and communicates product needs to the management team or to the shop lead.
• Price and stock newly arrived merchandise.
• Acts as a resource for questions relating to the general museum, exhibitions, the museum complex, and surrounding area and attractions.
• Keeps up-to-date on product knowledge, including current and new items to be able to answer customer questions.
• Stays informed of shop procedures and guidelines for sales, discounts, and actively promotes membership sales and membership renewals.
• Attends museum staff meetings (Huddle and All-staff) as well as attend on-going employee enrichments/training programs and customer service trainings.
• Consistent usage of the Racial Equity Lens in day to day operations.
• Yearly goal setting to support Racial Equity Roadmap initiatives.

Benefits

• A free RTD Eco Pass.
• A free DAM Family Membership.
• 4-personal hours
• Colorado paid sick leave.
• Employee Assistance Program.
• 403(b) Retirement Plan with immediate eligibility to contribute and those who meet the requirements after one year and 1000 worked hours, will qualify for the 3% non-elective contribution and up to 2% match program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees