Municipal Account Assistant PART-TIME

Town Of Lexington•Lexington, MA

47d•$27 - $31•Onsite

About The Position

Provides general administrative and clerical support for the needs of the Treasurer/Tax Collector Office; performs all other related work as required.

Requirements

High School Diploma, Associate' Degree preferred, and one to two (1-2) years of related experience, or any equivalent combination of education and experience which provides the required knowledge skills and abilities to perform the essential functions of the position.
Knowledge of local, state, and federal rules and regulations.
Knowledge of standard office practices and procedures.
Knowledge of office equipment and the operation of computer software applications, particularly word processing, spreadsheet, database, email, and internet.
Ability to work independently and prioritize tasks.
Ability to organize and maintain records, and the ability to communicate effectively verbally and in writing.
Ability to multitask and perform administrative support services in a busy environment.
Ability to effectively handle an environment which involves close contact with coworkers and the public, including upset customers.
Excellent customer service and interpersonal skills.
Excellent written and verbal communication skills, excellent computer skills including MS Office applications, MUNIS, and department software applications.

Responsibilities

Answers telephone, responds to emails. Assist customers at front counter. Receives payments for real estate, personal property, excise taxes, and water/sewer usage fees. Answers inquiries. Provides billing information to internal and external customers including taxpayers, lawyers, collection, federal and state agencies, and town staff.
Receives and verifies cash/check turnovers from all municipal departments and posts to General Ledger.
Prepares and delivers daily bank deposit from consolidated turnovers, and posts to General Ledger.
Prepares and records Municipal Lien Certificates for refinancing and home sales.
Serves as back-up to balancing the cash drawer on a daily basis.
Processes release of betterments.
Provides administrative support and assistance to Department staff as directed.
Performs special projects as required.
Interacts with vendors as needed for contracting office equipment maintenance and other services. Performs routine maintenance on office equipment within skill level.
Processes incoming and outgoing postal mail.
Acts as a back-up for accounts payable by organizing and mailing A/P warrants. Acts as a back-up for processing parking ticket receipts and helps post daily receipts into the financial system when needed.
Processes records and specialized reports containing confidential information, files documents and maintains filing system.
Regular attendance at the workplace is required.
Performs other similar or related duties, as required or as situation dictates.