Multimedia Production Specialist

FERGUSON•Chico, CA

1d•Onsite

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Position Summary: The onsite Multimedia Production Specialist at Ferguson’s Chico, CA studio supports photo, video, and audio production for social, CTV, web, and other marketing channels. This hands-on role serves on set as needed (grip, lighting, sound, or camera support), captures b-roll for ongoing activations, and collaborates with the creative team to deliver high-quality content. The position also manages product and warehouse operations—receiving and reconciling shipments, organizing and tracking set inventory, coordinating returns and reshipments, and safely moving materials (including forklift operation)—ensuring a seamless connection between studio production, logistics, and the broader business.

Requirements

Bachelor's degree or equivalent experience in multimedia, marketing, or a related field.
2 - 4 years’ experience with multimedia content creation.
Competent in reviewing/writing creative briefs.
Ability to juggle multiple projects at once in a fast-paced, results oriented environment.
Effective horizontal leader who can motivate the team and delegate work.
Excellent organizational, prioritization, and decision-making skills.
Strong analytical skills.
Good communication, interpersonal, and leadership skills.
Upbeat and optimistic.
Proficient in Excel, Office 365 including SharePoint.
Superior customer service, communications, and follow-up skills.
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Must have a high level of interpersonal skills to communicate with customers, vendors and team members.
Position continually requires demonstrated poise, tact and diplomacy.
Ability to creatively solve and present good solutions to problems.
Always represents the company in a professional manner.
Ensures quality customer service and follow-up.
Abides by all policies, rules, and regulations of the company including all applicable safety rules, regulations, and procedures.
Supports corporate programs, goals, and initiatives of the company.

Nice To Haves

Workfront data management experience is preferred or related field.
Project management certification is a plus.

Responsibilities

Multimedia content creation, including video, photography, audio, and postproduction supporting content for social media, CTV, websites, and other marketing channels.
Serve as on-set support as needed, including grip, lighting specialist, sound support, and/or additional camera operator for efficient content capture.
Capture photo, video and b-roll for future media use and ongoing website and marketing activations.
Intake, receive, and manage product deliveries for use in multimedia production sets.
Organize products by set within the warehouse to ensure efficient access and accurate tracking.
Obtain and maintain forklift certification to safely move large or palletized items between warehouse and production set spaces.
Restore and maintain accurate product inventory following set completion, including palletizing, staging, and coordinating donation of products not retained for re-use.
Collaborate with team members to brainstorm creative ideas and support evolving content needs.
Accept and coordinate daily mail, shipments and deliveries at the warehouse.
Reconcile all received shipments with internal company databases and route for proper disposition (OMC and Trilogie).
Coordination with eBusiness Operations (Logistics, Returns, etc.) & the Sales Center for assisting in locating, re-routing and reshipping missing customer orders.
Receive customer returns, inspect for damage, log information, repackage, palletize, and reship.
Transfer of deliveries from 402 Otterson at least once per day delivered there in error.
Move objects that are 50 lbs. or more using equipment.
Move objects up to 50 lbs. or more by hand.