Multifamily Training Specialist

LivCor•Chicago, IL

29d•$95,000 - $120,000•Hybrid

About The Position

LivCor , a Blackstone portfolio company, is a real estate asset management business specializing in multi-family housing. Formed in 2013 and headquartered in Chicago, LivCor is currently responsible for a portfolio of over 400 Class A and B properties comprising more than 150,000 units in markets across the United States. Our business is focused on making real estate more valuable. But for us, it’s more than that. It’s people first, community always. It’s a life-filled career, not just a career-filled life. It’s doing good work, with good humans, and making a difference. It’s excellence in all its forms. Ultimately, we create great places to work, live, and grow. We do that by focusing on leaving people – and places – better than we found them. Whew! Still with us? Cool. Let’s talk about where you’d fit in: Only read further if you are: Kind Humble Honest Relentless Smart with Heart You should be: Authentic. You do you. Together, we’ll do something amazing. A passionate person with a love for real estate and investing; and believes that helping others win is a noble cause, essential to our success. An excellent team player who enjoys working with others and has strong interpersonal skills. Highly motivated , energeti c, and organized We’re looking for a highly motivated and engaging Multifamily Training Specialist to help our operating partners master rate review and leasing using our new, in-house revenue management platform. This role bridges technology and operations ; ideal for someone who understands multifamily workflows and enjoys empowering others through effective training and adoption strategies. You’ll play a key role in ensuring users feel confident and capable with the new platform, leading to smoother transitions, improved performance, and stronger utilization across our portfolio.

Requirements

2+ years of corporate training experience, preferably in software.
Prior experience conducting systems/technology training highly preferred.
5+ years of experience in multifamily; exposure to revenue management heavily preferred
Excellent presentation and communication skills; ability to simplify complex technical information
Strong problem-solving skills and proficiency with virtual training platforms.
Experience drafting or editing training materials (PowerPoint and live environment training)

Nice To Haves

Experience with property management systems and revenue management systems a plus!
Experience assisting with UAT or software rollouts is a plus!

Responsibilities

Facilitate engaging end-user training for our newly developed in-house revenue management system.
Deliver comprehensive training sessions to diverse audiences, both virtually and in-person, across multiple partner organizations. Some travel is .
Develop and maintain clear, user-friendly training materials, including guides, presentations, and quick-reference tools.
Provide hands-on demonstrations of software functionality and key workflows to ensure practical understanding.
Address user questions and troubleshoot basic technical issues during training sessions, providing immediate support and clarification.
Gather valuable user feedback to identify areas requiring additional support, clarification, or future training enhancements.
Collaborate closely with internal teams and stakeholders (e.g., product development, support) to ensure training content and delivery align seamlessly with business processes and system updates.
Support post-training follow-up and refresher sessions as needed to reinforce learning and address evolving user needs.
Champion user confidence and familiarity with the new system, ultimately driving high adoption rates.
Coordinate with operating partners to ensure training is supportive of their leasing processes and reinforces pre-established guidelines.