Multi-Site Leasing Consultant

Bradley Company • South Bend, IN

50d • Onsite

About The Position

The Multi-Site Leasing Consultant supports multiple conventional, market-rate multifamily communities by providing high-quality leasing, sales, and customer service coverage where it is needed most. This role is designed for a flexible, results-driven professional who thrives in a fast-paced environment, adapts quickly to different communities, and plays a critical role in maintaining occupancy, leasing velocity, and resident satisfaction across assigned sites.

Requirements

• High school diploma or equivalent required; additional education or certifications in real estate, business, or hospitality preferred
• Minimum of 1 year of experience in multifamily leasing, property management, hospitality, or customer-facing sales preferred
• Strong sales mindset with the ability to close leases and achieve performance goals
• Excellent written and verbal communication skills
• Highly adaptable, organized, and comfortable working in changing environments
• Ability to work independently while collaborating with multiple onsite teams
• Strong time-management skills and attention to detail
• Proficiency with leasing software and CRM systems (Yardi, RealPage, Entrata, OneSite, or similar preferred)
• Ability to work weekends and evenings based on leasing schedules and business needs

Nice To Haves

• Experience working across multiple sites, in a floating role, or in high-volume leasing environments strongly preferred
• Experience with market-rate, conventional multifamily communities preferred

Responsibilities

• Serve as the primary leasing point of contact at assigned communities during coverage periods
• Conduct apartment tours (in-person and virtual) and follow up with prospects through phone, email, text, and in-person communication
• Convert leads to leases by effectively presenting community features, pricing, availability, and lease terms
• Execute new leases, renewals, and required documentation in accordance with company policies and Fair Housing regulations
• Meet or exceed leasing goals, occupancy targets, and lead-to-lease conversion expectations
• Support retention efforts by assisting with renewals, transfers, and resident communication
• Deliver a professional, welcoming, and consistent customer experience to prospects and residents
• Respond promptly to walk-ins, phone calls, emails, and online inquiries in alignment with leasing response standards
• Partner with maintenance and property teams to follow up on service needs and resident requests
• De-escalate resident concerns with professionalism and escalate issues appropriately when needed
• Represent the company positively within the community and with ownership groups
• Accurately enter, update, and maintain prospect, applicant, and resident data in property management and CRM systems
• Manage and follow up on leads generated through ILS platforms (e.g., Apartments.com, Zillow, RentCafe)
• Process applications, screenings, verifications, and compliance documentation in a timely manner
• Ensure leasing offices, model units, and tour paths are clean, organized, and presentation-ready
• Adhere to all federal, state, and local Fair Housing laws and participate in required compliance training
• Provide feedback to leadership on leasing trends, prospect feedback, and operational opportunities
• Float between multiple assigned communities based on leasing demand, staffing needs, PTO coverage, vacancies, lease-ups, or special initiatives
• Quickly learn and adapt to different community layouts, pricing structures, and operational processes
• Provide short-notice or scheduled coverage as business needs evolve
• Support lease-up, stabilization, or rapid-response leasing efforts as assigned

Benefits

• Bradley Company offers a collaborative culture that values accountability, service excellence, and professional development, with opportunities for performance-based growth and advancement within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED