Multi-Site Leasing Agent

J.C. Hart•Indianapolis, IN

About The Position

J.C. Hart Company is a family owned, highly respected multi-family real estate development, construction and property management organization. We are very proud of our one of a kind designs and the value we add to so many communities. Our Associates are our greatest asset and we take a lot of pride in being a Best Places to Work. Our Associates acknowledge us for providing a growth oriented, family friendly culture steeped in Core Values and Purpose that provides a rich and rewarding career. Our hiring, training and Associate Development are centered on our Core Values and Purpose. Our Core Values of Passion, Integrity, Development, Innovation and Teamwork guide us each and every day as we do business. At J.C. Hart, we strive to be a Partner and Employer of First Choice. We are looking for an experienced and motivated Leasing Agent to join our team in Downtown Indy at our Waverley and City's End communities! J.C. Hart Benefits Paid weekly, every Friday Health, Dental, Vision, Life, and Disability insurance Generous Paid Time Off (PTO) plan with opportunities to earn additional PTO 401(k) plan with an impressive company match 40% apartment rent discount Above industry average bonuses including: impact, commission, top leaser of the week, top leaser of the month, holiday, anniversary, and wellness Paid volunteer time Paid parental leave Employee Assistance Program (EAP) Associate referral bonuses Paid training and certifications $3,000 annual tuition reimbursement Career development opportunities and support Wellness program that includes free biometric screenings, quarterly challenges, and a health insurance premium reduction program 6 company sponsored social events per year

Responsibilities

Manages leads/Prospects for a territory of Communities to assist customers in finding an apartment home that fits their needs
Establishes an up-front contract with Prospects, builds rapport, and provides personalized service for the leasing and touring process while following Fair Housing guidelines
Builds knowledge and expertise in knowing all floor plan types, features, and amenities for territory of Communities, other J.C. Hart Communities, and competitors
Completes the touring process from start to finish for in person, virtual, and/or self-guided tours
Understands lease terms, pricing systems, specials, availability, and how to provide accurate and timely quotes for all Prospective Residents including application links tied to selected apartments
Nurtures leads through software systems or preferred communication channels ensuring Prospect understands the application process and questions about the move-in and residency of a Community are answered.
Provides consistent follow-up to the Prospective Residents to determine a final decision to apply
Participates in a weekly sales meeting to review leasing from prior week, discuss availability, and develop strategies to fill vacancies
Collects application fees, proof of income and security deposit(s)
Initiates screening within Property Management software and makes the final screening decision
Confirm lease details, rentable items, pet fees, and other fees or requirements as needed for preparation of the lease agreement
Creates the Welcome Home Letter for the future Residents and makes the official introduction to the onsite team
Coordinates and communicates with site teams, fellow Leasing Agents, and other J.C. Hart team members leasing opportunities, referrals, or support needed to help create leasing and move-in experience that set J.C. Hart apart from our competition
Consistently walks/inspects the Community to make sure that all common areas (interior and exterior) are satisfactory and reports to the onsite team any items that need to be addressed
Plan with Resident Experience Teams show units, models, self-guided tour units, or other tour related set-up for Prospect experiences
Assists in Community outreach and local networking to promote J.C. Hart Communities

Benefits

Paid weekly, every Friday
Health, Dental, Vision, Life, and Disability insurance
Generous Paid Time Off (PTO) plan with opportunities to earn additional PTO
401(k) plan with an impressive company match
40% apartment rent discount
Above industry average bonuses including: impact, commission, top leaser of the week, top leaser of the month, holiday, anniversary, and wellness
Paid volunteer time
Paid parental leave
Employee Assistance Program (EAP)
Associate referral bonuses
Paid training and certifications
$3,000 annual tuition reimbursement
Career development opportunities and support
Wellness program that includes free biometric screenings, quarterly challenges, and a health insurance premium reduction program
6 company sponsored social events per year