Multi-Site Community Manager - Oceanview & Pacific Oaks

Avanath • Pacifica, CA

1d • $31 - $36

About The Position

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: The Multi-Site Community Manager oversees the daily operations, financial performance, and team leadership across multiple communities within a designated portfolio. This role is responsible for delivering outstanding resident experiences, achieving financial goals, maintaining regulatory compliance, and developing high-performing on-site teams. The ideal candidate is an experienced, strategic, and empathetic leader who thrives in a fast-paced, multi-site environment. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners and regulatory and social services partnerships. This includes adopting a collaborative approach to create consistently favorable circumstances that foster success and effectiveness for the Organization and the communities. An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This Includes, but Is not limited to, seeking resources throughout the organization via the organizations' support services and senior leadership. An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff feel seen, heard and valued as you and the staff work to resolve challenges.

Requirements

• 5-7 years of progressive experience in residential property management, with at least 2+ years managing multiple sites.
• Strong understanding of affordable housing programs, including LIHTC and HUD.
• Proven success in leading teams, managing budgets, and maintaining resident satisfaction.
• Exceptional interpersonal, communication, and conflict resolution skills.
• Ability to travel frequently between communities.
• Experience in engaging with senior executives.
• Ability to thrive in high-pressure situations.
• Professional appearance and demeanor
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), as well as internet and email usage

Responsibilities

• Ensure positive resident experiences throughout their lifecycle, from move-in to move-out.
• Implement systems for immediate acknowledgment and prompt resolution of resident complaints.
• Act as an advocate for residents by effectively communicating their concerns to senior leadership.
• Serve as a resource for residents regarding community living and available services.
• Organize resident events and retention programs.
• Maintain secure and confidential resident files.
• Regularly assesses each community's financial health through budget comparisons.
• Drive financial growth through effective marketing and leasing strategies.
• Manage budgets, rent rolls, projections, and occupancy targets.
• Implement systems to achieve 0% rent delinquency.
• Prepare monthly reports and financial statements promptly and accurately.
• Collaborate with the Regional Manager on annual budgets and subsidy vouchers.
• Oversee capital projects and facilitate communication across departments.
• Motivate team members to reach peak performance with clear goals and objectives.
• Promote Avanath’s culture and core values at each location.
• Oversee day-to-day operations, ensuring compliance, vendor relations, and workflow efficiency.
• Foster a high-performance team culture through training and feedback.
• Build trust through collaboration and transparent communication.
• Conduct regular performance assessments and provide constructive feedback.
• Address team concerns, maintenance issues, and emergency situations promptly.
• Create staff schedules to maximize operational efficiency.
• Maintain community curb appeal.
• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.
• Meet compliance and eligibility requirements as established by the appropriate local, state and/or federal agencies.
• Ensure proper procedures are followed as detailed in the employee and management handbooks.
• Respond to any potential housing violations and liability concerns regarding the community.
• Seek approval and guidance from the Regional Manager within specified parameters.

Benefits

• Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
• Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
• Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
• Development – a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one-on-one coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees