Multi-site Clinic Manager - Urgent Care

NextCare

20h

About The Position

NextCare Urgent Care is seeking a dynamic and organized Multi-site Clinic
Manager to lead our team. In this role, you will be the heartbeat of the clinic,
managing facility resources and staff to ensure we deliver high-quality patient
care with optimum efficiency. From financial oversight and staff development to
maintaining a therapeutic environment, you will play a pivotal role in upholding
the NextCare Commitment to Our Mission.

Requirements

• Education: Minimum of a High School diploma or equivalent.
• Certification: Current healthcare professional-level CPR certification (AHA, ARC, ASHI, or NSC).
• Availability: Ability to participate in on-call assignments and manage multiple sites if required.

Nice To Haves

• Education: Bachelor's Degree or other advanced medical/academic degree.
• Experience: 3+ years of management experience in a healthcare/medical office environment.
• Skills: Strong Human Resources and financial management background; proficient typing and computer skills.

Responsibilities

• Operations Management: Ensure smooth clinic operations and patient flow. Maintain compliance with regulatory standards (COLA, standing orders, etc.) and participate in audits.
• Team Leadership: Recruit, train, and evaluate staff performance. Manage scheduling for receptionists, medical assistants, and radiology technicians to ensure adequate coverage.
• Financial Oversight: Manage clinic expenses, revenue, and profit/loss statements. Provide input for annual budgets and monitor scorecards for coding and reimbursement accuracy.
• Patient Experience: Address patient concerns promptly using exceptional customer service skills. Collaborate with Sales & Marketing to drive new patient volume.
• Clinical Support: Maintain a safe environment and keep clinical skills sharp to provide backup for front or back-office departments as needed.
• Growth: Attend regional meetings and participate in professional development to stay ahead of healthcare trends.

Benefits

• At NextCare, we treat our patients and co-workers with sincerity and respect. We offer a professional growth environment where your leadership directly impacts the health of the Fayetteville community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees