Multi-line Senior Claims Adjuster - Water Districts Program

Tokio Marine HCCIndianapolis, IN
Hybrid

About The Position

Tokio Marine HCC - Public Risk Group, a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police departments, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states. Role Overview Do you have what it takes to match wits with attorneys? Can you analyze medical records, contracts, and repair estimates with confidence? Are you a skilled negotiator who thrives on complexity and challenge? If so, this opportunity may be perfect for you. We are looking for an experienced Multi-Line Claims Adjuster to join our Water Districts Program team. This role involves handling complex, high-value liability, property, and automobile claims nationwide—engaging with attorneys, attending settlement conferences, and managing litigation from start to finish.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Minimum five (5) years of progressive experience handling complex multi-line claims (liability, property, and auto) with litigation oversight.
  • Understanding of commercial liability and property coverages related to municipal or public entity risks.
  • Active Adjuster’s License (or commitment to obtain within six months).
  • Valid driver’s license and ability to travel as needed.
  • Exceptional analytical skills, communication abilities, and sound judgment.

Nice To Haves

  • Professional designation such as CPCU, AIC, or ARM strongly preferred.

Responsibilities

  • Manage claims from initial report through resolution following the Company’s Claims Handling Procedures.
  • Investigate incidents, assess liability, and determine exposure.
  • Analyze injury, damages, and coverage while preparing clear, detailed reports.
  • Oversee litigation in collaboration with outside counsel, ensuring compliance with company guidelines, approving litigation plans and budgets, and participating in mediations and trials as needed.
  • Evaluate settlement values and negotiate resolutions within delegated authority.
  • Maintain accurate claim files and documentation, ensuring timely communication with members, attorneys, reinsurers, and internal teams.
  • Collaborate with underwriting, risk control, and other departments to improve strategies and support continuous improvement.

Benefits

  • Competitive salary and comprehensive benefit package
  • Strong learning culture with ongoing development opportunities
  • Opportunities for growth and career advancement
  • Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
  • Basic life and disability insurance
  • 401(k) plan with 6% company match
  • 20 days of PTO and two floating holidays (prorated)
  • Approximately 11 paid holidays and volunteer time off
  • Paid parental leave
  • Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
  • Student loan matching program
  • Employee discount program
  • An opportunity to do meaningful work and love what you do
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