Multi-Line Appraisals Manager

Snapsheet•Chicago, IL

11d•$90,000 - $105,000•Remote

About The Position

As a Multi-Line Appraisals Manager, you will oversee the day-to-day operations and success of our Specialty Team. Understanding our business objectives and department goals, you make recommendations to set us up for success in the short and long term. You use your experience in collaboration to manage vendor partnerships and work with our Account Management team to build out strategy and products needed to grow business. Working with our Learning and Development team, you determine the content and training needs for new workflows, products, and vehicle type cross training. You are a performance and coaching fanatic, managing efficiency and quality of your team while driving improved performance for the organization. Being well versed in metrics, you leverage data to analyze the success of your decision making and report back outcomes.

Requirements

Minimum of 6 years of Specialty appraisal or repair experience with at least 2 years of management experience
Proven track record of leading high-performing teams
Extensive knowledge of insurance principles and how they apply to appraisal decisions
Thorough understanding of vehicle repair, parts costs, total loss classification, and fraud detection practices
Working experience in one or more estimating platforms: Mitchell, CCC, or Audatex
Ability to work in a fast-paced, production-based, and results-driven environment
Desire to thrive in a remote environment ripe with opportunity to advance
Data driven - ability to use data to identify problems and potential solutions and consistently report back
Extensive Specialty vehicle knowledge including, recreational, agricultural, heavy equipment, and commercial vehicles.

Responsibilities

Manage the success of the Specialty Team, ultimately driving individual and organizational success
Recommend new workforce models and strategies that allow us to reduce costs associated with handling of virtual speciality claims
Build, implement, and manage both manual and automated workflows to increase operational efficiency
Use data to articulate current and future planning and report on successes and opportunities
Apply knowledge of industry best practices to build out programming that will improve quality in the claims handling for specialty vehicles as well as services such as repair management and field appraisals
Coach and mentor estimating managers, encouraging collaboration and elevating overall department performance

Benefits

Remote working environment - your new commute is however long it takes to walk to your desk!
Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more!
Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions.
Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more!
Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
Offer two dental plans and one vision plan to keep you and your family healthy.
Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
401(k) with a 4% company match—because your future is worth investing in.
Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.
Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
In-person connection points throughout the year including our annual Summit and Roadshows.
Snapsheet SWAG and surprise mailers to keep the spirit alive.
Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
Health and wellness campaigns that evolve with you year over year.
Compensation that Grows with You