Multi-family Assistant Manager

Village Green•West Des Moines, IA

5d•$24

About The Position

Are you ready to take your career in property management to the next level? Look no further: Element Valley West is not just a place to live; it's a place to thrive! We are searching for an experienced Assistant Manager to join our dynamic team. Imagine waking up every day to a property with fresh possibilities, where your passion for property management will make a difference. Element Valley West is not just a community; it's a canvas to showcase your talent, creativity, and dedication. Founded in 1919, Village Green is a diverse, people-first organization that has earned its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, among others. We believe a company's accomplishments are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry. A career with Village Green is a substantial investment in your future. So why wait? Our 100-year history makes us one of the oldest and most experienced management companies, and we have room to grow within the rising apartment industry.

Requirements

4-year degree preferred
Previous supervisory skills required
Requires good computer skills with emphasis on Microsoft Word and property management software, and prefer some experience in Excel
Must have real estate license or obtain one within 120 days of employment if required by state law
Good organizational skills
A basic understanding of accounting principles and office administration
Ability to communicate effectively
Must be team-oriented

Responsibilities

Determines the new interest rate annually and revises the security deposit interest forms
Establishes and maintain good relations with residents, prospective residents, vendors, and co-workers
Maintains controls over Accounts Receivables. Maintains Village Green’s targeted delinquency goal of less than .005% of annual GPI. Applies payments to resident ledgers; make daily bank deposits; follow-up with telephone calls and/or collection or demand notices (letters) to insure prompt payment by residents; creates and delivers NSF notification letters; adjusts/corrects resident ledgers; inputs concessions; updates lease information/changes; etc.
Maintains current and complete property management software information. Inputs daily activities such as move-ins and move-outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, search tag information, application approval/rejections, cancellations, etc.
Administers the lease renewal program.
Generates and delivers general correspondence to residents, vendors, and prospective residents such as, lease violations, certificates of insurance updates, application rejection letters, etc.
Inspects condition of move-outs in a timely manner in order to document charges prior to reconciling security deposits
Maintains collection policy for residents who moved out with a balance on their account.
Assists in monitoring property condition; report concerns/liabilities to property manager/maintenance supervisor
Adheres to established policies related to fair housing
Performs general office duties: answers the telephone; writes service requests, newsletters, files, monitors and orders office supplies and printed materials, etc.
Performs, when asked, property manager duties in absence of Property Manager