About The Position

We are seeking highly skilled technicians to maintain and improve the reliability of our automation and facilities equipment in a fast-paced distribution environment. These positions are critical to meeting safety, production, and quality targets for J. Crew, Madewell, and Factory operations. Available Roles Placement will be based on skills, knowledge, and experience. Maintenance Technician I Industrial technician with intermediate troubleshooting skills in mechanical and electrical systems. Maintenance Technician II Advanced technician able to independently troubleshoot and repair automation systems.

Requirements

  • High School Diploma or GED
  • Valid Driver's License
  • Technical certifications or coursework in electrical or mechanical systems preferred
  • 1-3 years (Tech I) or 3+ years (Tech II) industrial maintenance experience
  • Proven ability to work at heights, in confined spaces, and in all facility areas
  • Safety Awareness - Follows LOTO, PPE, and facility safety procedures without exception
  • Technical Aptitude - Demonstrates strong mechanical and electrical knowledge across industrial systems
  • Problem Solving - Diagnoses root causes and implements reliable, timely fixes
  • Communication - Effectively communicates with team and documents work clearly in CMMS
  • Teamwork - Collaborates effectively, willing to support peers and shift needs
  • Continuous Improvement - Looks for opportunities to improve equipment reliability and personal skillset

Nice To Haves

  • Technical certifications or coursework in electrical or mechanical systems preferred

Responsibilities

  • Execute weekly/monthly/quarterly PMs and lubrication tasks
  • Replace belts, chains, filters, fuses, and standard wear parts
  • Use multimeters to check circuits (120VAC and below)
  • Assist in mechanical alignments and basic vibration/temperature checks
  • Read schematics and use measuring tools
  • Enter detailed CMMS work order completion comments
  • Perform advanced diagnostics on motors, drives, PLCs, and 3-phase equipment
  • Use IR thermography, vibration analysis, and condition monitoring tools
  • Troubleshoot 1000VAC and below, and 28VDC circuits
  • Replace control cards, gear reducers, pumps, and motors
  • Lead and mentor junior techs; support complex equipment retrofits
  • Perform scheduled and reactive maintenance on conveyors, sorters, packaging, and facility systems
  • Install and repair mechanical drives, couplings, chains, belts, and gearboxes
  • Read/interpret electrical and mechanical schematics
  • Use CMMS to document activities and generate follow-up work orders
  • Execute fabrication, basic to advanced machine diagnostics and repair, and light construction tasks
  • Troubleshoot and repair electrical and automated control systems
  • Adherent to 6S and Lean maintenance principles
  • Work independently or with a team in a high-volume setting

Benefits

  • Medical, dental, and life insurance
  • 401(k) match, paid vacation and holidays

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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