Multi-Craft Maintenance Technician

Madewell•Lynchburg, VA

2d•Onsite

About The Position

Our Story: At our Distribution Centers in North Carolina and Virginia, we use innovative technologies, strategies, and processes to anticipate and exceed customer expectations. Our DC team is responsible for the strategic transportation and distribution of merchandise through our multichannel supply chain while associates at our Customer Contact Center provide world-class support. We are always hiring individuals who enjoy solving problems, troubleshooting, and working toward creative solutions. J. Crew Multi-Craft Maintenance Technician – Level I & Level II Location: Lynchburg, VA Overview: We are seeking highly skilled technicians to maintain and improve the reliability of our automation and facilities equipment in a fast-paced distribution environment. These positions are critical to meeting safety, production, and quality targets for J. Crew, Madewell, and Factory operations. Available Roles Placement will be based on skills, knowledge, and experience. Maintenance Technician I Industrial technician with intermediate troubleshooting skills in mechanical and electrical systems. Key Responsibilities: Execute weekly/monthly/quarterly PMs and lubrication tasks Replace belts, chains, filters, fuses, and standard wear parts Use multimeters to check circuits (120VAC and below) Assist in mechanical alignments and basic vibration/temperature checks Read schematics and use measuring tools Enter detailed CMMS work order completion comments Maintenance Technician II Advanced technician able to independently troubleshoot and repair automation systems. Key Responsibilities: Perform advanced diagnostics on motors, drives, PLCs, and 3-phase equipment Use IR thermography, vibration analysis, and condition monitoring tools Troubleshoot 1000VAC and below, and 28VDC circuits Replace control cards, gear reducers, pumps, and motors Lead and mentor junior techs; support complex equipment retrofits Core Competencies Expected Safety Awareness – Follows LOTO, PPE, and facility safety procedures without exception Technical Aptitude – Demonstrates strong mechanical and electrical knowledge across industrial systems Problem Solving – Diagnoses root causes and implements reliable, timely fixes Communication – Effectively communicates with team and documents work clearly in CMMS Teamwork – Collaborates effectively, willing to support peers and shift needs Continuous Improvement – Looks for opportunities to improve equipment reliability and personal skillset What You'll Do Perform scheduled and reactive maintenance on conveyors, sorters, packaging, and facility systems Install and repair mechanical drives, couplings, chains, belts, and gearboxes Read/interpret electrical and mechanical schematics Use CMMS to document activities and generate follow-up work orders Execute fabrication, basic to advanced machine diagnostics and repair, and light construction tasks Troubleshoot and repair electrical and automated control systems Adherent to 6S and Lean maintenance principles Work independently or with a team in a high-volume setting

Requirements

High School Diploma or GED
Valid Driver’s License
1–3 years (Tech I) or 3+ years (Tech II) industrial maintenance experience
Proven ability to work at heights, in confined spaces, and in all facility areas

Nice To Haves

Technical certifications or coursework in electrical or mechanical systems preferred

Responsibilities

Execute weekly/monthly/quarterly PMs and lubrication tasks
Replace belts, chains, filters, fuses, and standard wear parts
Use multimeters to check circuits (120VAC and below)
Assist in mechanical alignments and basic vibration/temperature checks
Read schematics and use measuring tools
Enter detailed CMMS work order completion comments
Perform advanced diagnostics on motors, drives, PLCs, and 3-phase equipment
Use IR thermography, vibration analysis, and condition monitoring tools
Troubleshoot 1000VAC and below, and 28VDC circuits
Replace control cards, gear reducers, pumps, and motors
Lead and mentor junior techs; support complex equipment retrofits
Perform scheduled and reactive maintenance on conveyors, sorters, packaging, and facility systems
Install and repair mechanical drives, couplings, chains, belts, and gearboxes
Read/interpret electrical and mechanical schematics
Use CMMS to document activities and generate follow-up work orders
Execute fabrication, basic to advanced machine diagnostics and repair, and light construction tasks
Troubleshoot and repair electrical and automated control systems
Adherent to 6S and Lean maintenance principles
Work independently or with a team in a high-volume setting