MTS Systems Design Engineer

Advanced Micro Devices, Inc•Austin, TX

About The Position

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. Job Role and Responsibility: AMD, Inc., is hiring an MTS Systems Engineer to Identify and design solutions to simplify and/or automate new or existing business processes. Ensure the efficient operation and continuous improvement of our existing ServiceNow platform and applications (ITSM, ITOM, HRSD, APM). Implement and maintain security architecture that aligns with AMD security policies and standards. Stay current with ServiceNow releases, new features, and best practices. Collaborate with internal customers and teams to gather requirements and design solutions using the ServiceNow platform. Regularly assess the health and performance of the ServiceNow platform, identify bottlenecks, areas for improvement, and potential optimizations. Support the configuration and management of ServiceNow Discovery to ensure accurate and efficient discovery of infrastructure and applications that are populated into the ServiceNow CMDB as well as integration of other systems into the CMDB. Work closely with internal teams to gather requirements, design solutions, and implement changes to the ServiceNow platform with a focus on process simplification, automation, leveraging AI, and minimizing technical debt. Identify, analyze, and resolve system design weaknesses. Utilize knowledge of computers and electronics, including circuit boards, processors, chips, and electronic equipment, as well as knowledge of design techniques, tools, and principles. Apply knowledge of engineering principles, best practices, and technologies, to the design, development, and testing of various AMD products or systems. Multiple openings. Qualified applicants click “APPLY NOW” button to apply online. Travel required: NO

Requirements

Master’s degree or foreign equivalent in Computer Science, Electronics Engineering, Information Technology, or related field.
Three (3) years of experience in the job offered or closely related engineering or data architecting role.
Bachelor’s degree or foreign equivalent in Computer Science, Electronics Engineering, Information Technology, or related field and five (5) years of progressive, post-baccalaureate experience in job offered or closely related engineering or data architecting role.
Designing ITSM solutions and integration tools
Leading ITIL process implementations
Designing and developing ServiceNow applications
Integrating existing systems or applications into ServiceNow
Architecting platforms for designing and solutioning of ITSM, ITOM, and ITAM modules
Designing and implementing application data models using CSDM frameworks
Enterprise environments with multiple integration points
Scripting in ServiceNow (JavaScript or GlideRecord)
Utilizing ServiceNow automated test frameworks
Customizing business applications.

Responsibilities

Identify and design solutions to simplify and/or automate new or existing business processes.
Ensure the efficient operation and continuous improvement of our existing ServiceNow platform and applications (ITSM, ITOM, HRSD, APM).
Implement and maintain security architecture that aligns with AMD security policies and standards.
Stay current with ServiceNow releases, new features, and best practices.
Collaborate with internal customers and teams to gather requirements and design solutions using the ServiceNow platform.
Regularly assess the health and performance of the ServiceNow platform, identify bottlenecks, areas for improvement, and potential optimizations.
Support the configuration and management of ServiceNow Discovery to ensure accurate and efficient discovery of infrastructure and applications that are populated into the ServiceNow CMDB as well as integration of other systems into the CMDB.
Work closely with internal teams to gather requirements, design solutions, and implement changes to the ServiceNow platform with a focus on process simplification, automation, leveraging AI, and minimizing technical debt.
Identify, analyze, and resolve system design weaknesses.
Utilize knowledge of computers and electronics, including circuit boards, processors, chips, and electronic equipment, as well as knowledge of design techniques, tools, and principles.
Apply knowledge of engineering principles, best practices, and technologies, to the design, development, and testing of various AMD products or systems.