MSP Engineer

Aktion • Pittsburgh, PA

16d • Remote

About The Position

About Aktion Aktion Associates is a North American ERP software reseller in the top 20 of the VAR 100 reseller market and top workplaces in 2025. We have a high-growth technical environment with a workforce of over 250 p rofessionals. We have a two year growth initiative to build our total workforce to 350 . The workforce is highly skilled and consists of application consultants, software engineers, and networking engineers located throughout the U.S and Canada. Network Engineer / Consultant This role requires the employee to live in the Pittsburg, PA area. This will be a remote role.

Requirements

• Minimum of 2-3 years’ experience working with customer support in the field of computer systems, servers, and networking in a Managed Services or similar computer consulting field.
• Candidates should have strong skills in the following: Network skill sets, configuring maintaining, and other vendors (i.e., SonicWall, Meraki) firewalls, switches, and wireless access points.
• Microsoft M365 range of products focusing on messaging and security solutions.
• Current certifications in any of these technologies will be highly considered.
• Willing to travel locally 1-2 days a week may be required but the ability to work and solve most technical issues through remote support is a must.

Nice To Haves

• Experience with Sage 300 CRE would be very helpful but not required for this role.
• Other skills such as SAGE 300 & 100, Linux, SAN Storage, Mobile deployments, FACTS, and Disaster Recovery would-be a plus but not required.

Responsibilities

• Work as a Field Network Engineer who has some experience working with a Managed Service Provider, architecting, monitoring, and maintaining client technology network, cloud, and server infrastructure.
• Serve as a Technology Advisor, meeting frequently to discuss opportunities to improve the client’s environment with the latest technology, including CyberSecurity and cloud-based solutions to support customer goals.
• Balance multiple customers’ requests, smaller projects, and necessary meetings while meeting customer satisfaction expectations.
• Flexibility for working after business hours and weekends is required at times.

Benefits

• This position offers a competitive salary, additional incentive, with the potential for performance-based bonus.
• Aktion Associates offers a comprehensive benefits plan including an employer matching 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed