MS/Scheduler

Tallahassee Memorial HealthCareTallahassee, FL
6h

About The Position

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only: Level II Trauma Center Primary Stroke Center Level III Neonatal Intensive Care Pediatric Intensive Care The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. As the first point of contact with patients, candidates must have excellent customer service skills and the ability to multitask. This role focuses on scheduling patient appointments, including ultrasounds, echocardiograms, stress tests, and other specialized procedures. Responsibilities include telephone communications, front desk reception, appointment coordination, data entry, and document management.

Requirements

  • Minimum: High School Diploma or Equivalent
  • Minimum: 1 year of job-related experience; previous experience demonstrating direct customer service. Must possess excellent verbal and written communication skills.
  • Ability to operate basic office equipment (fax, printer, copier, scanner).
  • Computer proficiency and knowledge of medical terminology.

Nice To Haves

  • Preferred: Some post high school coursework, i.e.: customer service, business.
  • Preferred: 2+ years of job-related experience; previous experience demonstrating direct customer service and medical terminology.

Responsibilities

  • scheduling patient appointments, including ultrasounds, echocardiograms, stress tests, and other specialized procedures
  • telephone communications
  • front desk reception
  • appointment coordination
  • data entry
  • document management
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