MS Power Platform Design Engineer

Ameriprise • Minneapolis, MN

3d • $110,000 - $147,000

About The Position

Support complex enterprise architectures by developing and implementing detailed design, configuration and engineering strategies/solutions for one or more technologies within assigned technical area of expertise. Ensure capability, flexibility, scalability, performance and reliability objectives are met or exceeded for a variety of small to mid-size projects. In collaboration with the team and vendor/contractor resources, ensure viable designs, flawless execution, and seamless transition into the production environment.

Requirements

• Bachelors degree in Computer Science, Engineering, or related field; or equivalent work experience.
• 5+ years of relevant work experience required.
• 5+ years of experience and proven engineering expertise within subject matter domain.
• Strong analytical and customer service abilities.
• Ability to communicate and articulate technical information across various organizational levels.
• Strong thought leadership abilities and a highly innovative problem solver.
• High reasoning aptitude and ability to quickly understand a complex operating environments.
• Proven experience developing, implementing and supporting enterprise wide monitoring solutions.
• Proven experience automating IT Operations Management rules and request process using scripting languages such as Python, NodeJS, etc.
• Implementation\architectural experience in Monitoring tools such as Sciencelogic, SumoLogic, Dynatrace, Citratest, Splunk.
• Experience working with Service Now configuration management and IT operations management modules.
• 2-5 years experience working with AWS and/or Azure cloud technologies (specifically around SysOps / Monitoring)

Nice To Haves

• Experience with multiple OS platforms such as Solaris/AIX, Red Hat Linux, Windows Server, VMWare, Hyper-V, Cisco (LAN/WAN), Storage Area Network (SAN/NAS), Clustering, Volume Management, Filesystems, Disaster Recovery, Application Recovery, database administration (SQL/Oracle) concepts, Cloud Computing concepts, Grid computing concepts, Web\Database Farm concepts, database applications, Voice Communications, Contact Center Technologies and ERP Application monitoring.
• Domains: Network, Hardware, Infrastructure, Mainframe, Firmware, Contact Center, Voice, Video, Active Directory, Contact Center

Responsibilities

• Independently perform moderately difficult assignments in the design, detailed configuration, integration and support of existing and future technologies within assigned technical area of expertise.
• Pan, design, review and approve robust, stable, scalable and manageable designs.
• Perform problem diagnosis, initiate problem resolution and provide ongoing life-cycle support for technology deployments and upgrades.
• Create and maintain documentation of detailed design documents, diagrams, engineering specifications, build changes, models, troubleshooting and support guides, systems metrics, and overall project information (including key deliverables).
• Responsible for the technical correctness and completeness of engineering designs and artifacts.
• Ensure that build activities are completed per engineering diagrams that were drafted and approved for the project.
• Redirect build activities as needed.
• Manage effective relationships and work in partnership with leadership, team members, vendors, and contractors to deliver robust technical solutions ensuring service level commitments and project time lines are maintained.
• Provide technical expertise, direction and prioritization of work to team members ensuring successful project implementation and outstanding service delivery.
• Mentor, coach and contribute to the development of peers and other team members as appropriate.
• Collaborate with team members to ensure project scoping activities are aligned with architectural objectives.
• Utilize performance data and historical metrics to effectively: plan for growth needs; plan upgrades, migrations, optimizations and new implementations; identify and resolve efficiency issues; and improve overall functionality.
• Manage hand-over of design solutions and provide multi-faceted testing support and validation prior to the final release of new and upgraded technologies.
• Recommend, deploy and document design strategies and solutions for software/hardware/network engineering problems, based upon comprehensive and thoughtful analysis of business goals, objectives, requirements and existing technologies.
• Independently identify key issues, patterns and deviations.
• Recommend robust solutions utilizing pragmatic judgment, creativity, and in-depth technical knowledge and evaluation to comprehensively meet the needs of the business.
• Participate and provide input into the continual refinement of processes, policies and best practices to ensure optimal performance and availability of technologies.
• Promote reuse and develop consistent technical build, implementation and support processes.
• Validate -- and adhere to -- defined standards.
• Ensure ongoing improvements align with existing process and service management principles and Systems Development Life Cycle (SDLC) methodologies.
• Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business.
• Effectively present the value proposition of business-appropriate emerging technologies to technology leadership.

Benefits

• We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees